I purchased the Samsung S24 FE expecting flagship-level performance, but the fingerprint sensor issue has been a massive letdown. For a phone in this price range, it’s completely unacceptable that the fingerprint reader doesn’t work at all. I’ve tried everything—resetting the device, updating software, and even replacing the screen protector multiple times. Still, the issue persists.
The worst part? I can’t even register a fingerprint. The sensor refuses to detect anything, as if it’s completely nonfunctional. This isn't a minor inconvenience—it's a serious flaw that makes unlocking the phone frustrating and unreliable every single day. I’ve lost trust in Samsung because of this.
I didn’t spend ₺ on a phone that can’t even get a basic biometric feature right. Samsung, you need to fix this fingerprint sensor issue immediately, either through a reliable update or by offering a replacement. Many users seem to be reporting the same problem, so it’s clearly not an isolated case. Please acknowledge the issue and take responsibility.
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