After installing the latest software update on my Samsung S22, I noticed within 4–5 days that the battery started draining extremely fast. Shortly after, the battery began to swell, and now the device has become completely unusable. At this point, I cannot use the phone at all.
Although my device is no longer under warranty, I have not yet contacted Samsung customer service or any authorized repair center. The phone was given to me as a gift, so I also don’t know the original place of purchase. Since the problem appeared immediately after the software update, I strongly believe this is a manufacturer-related issue and not due to any misuse. I have not made any attempts to tamper with or repair the device myself.
I expect Samsung to take responsibility and either provide a free repair or a replacement device to resolve this serious problem. I kindly request urgent support to fix this matter.
I bought my Samsung S22 in 2023, and after just two years of careful use, I’m now facing a serious battery issue. The phone shows around 50% charge, then suddenly shuts down without warning. Despite using the original charger and never mishandling the device, the battery drains abnormally fast—as I’...
Hello, I purchased a Samsung Galaxy S22 in 2023, and everything was working fine until a recent software update. After that update, my phone began to suffer from severe charging issues—it either doesn’t charge at all or charges extremely slowly. On top of that, the device now overheats quickly and d...
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