I have been using Photogrid on Android and via your website and would now like to permanently close my account and have my data removed. However, I am unable to delete my account due to an error in your system. When I attempt to delete my Photogrid account, I consistently receive the message “Someth...
I am writing regarding an unauthorized VIP subscription charge by the Photogrid mobile app on my iPhone. On 25 March 2026 at around 11:14 p.m. (Malaysia time), I clicked on what was presented as a free trial in the app. Without any clear additional confirmation from me, the app automatically subscri...
I used the trial version of the PhotoGrid app on my iOS device. Even though the trial period had ended, an annual subscription fee of $43 was charged to my card on November 24, 2025, without my knowledge or consent. I did not receive any clear or explicit notification about this charge in advance, e...
On October 26, I was using the free trial version of the PhotoGrid app through the App Store. On the third day of the trial, again on October 26, I cancelled my subscription via the App Store. However, on the same day, $43 was charged to my account without any warning or notification. Being charged ...
On October 20, 2025, I initiated the 3-day free trial of the Photo Grid app through the App Store on my iPhone 14 Plus. However, without any approval or prior notification, an amount of $43 was charged to my credit card ending in 9588. I only wanted to try the app, and this charge occurred immediate...
I started a yearly subscription through Google Play for the Photo Grid Android app, and today (October 20, 2025) I wanted to cancel it. However, when I try to cancel the subscription through the app, I receive a warning saying, “If you delete your account, no refund will be issued and the subscripti...
I clicked on the 3-day free trial option for the Photo Grid app through the App Store. However, without any confirmation or prior notice, an amount of $39 was charged to my credit card ending in 0020. This charge occurred immediately after I started the free trial, even though I downloaded the app o...
On September 27, 2025, I signed up for the PhotoGrid app on my iPhone 12 by using the free trial button. However, even though a payment method was already saved, $39 was charged to my account using the “bill to carrier” option. I canceled the subscription immediately and did not use the app at all. ...
On August 26, 2025, I tapped the “free trial” option in the PhotoGrid app on my iPhone 14 Pro Max. However, without receiving any confirmation, warning, or consent, an annual subscription fee of $39 was charged to my TEB credit card linked to my Apple account under the name “PhotoGrid VIP.” Even tho...
I’ve been using the PhotoGrid app installed on my phone for years for free by watching videos, and they made me a VIP member without my permission and charged $81. This payment must be refunded immediately and the VIP membership canceled. I respectfully request that this be handled promptly.
Even though I was using the free plan on the PhotoGrid app, $43 was charged to my account through the App Store on June 27, 2025, without any approval from me. I did not receive any notification or warning indicating that a subscription was being started or that a charge would be applied. I am requ...
The PhotoGrid app was already installed on my phone, and I don’t understand how it happened, but a subscription was activated even though it stated that there was a 3-day free trial. I canceled it immediately and deleted the app, but $45 was still charged to my card. I requested a refund, but it was...
The PhotoGrid app installed on my phone took a payment of $43 from my bank without my permission. You label it as a free trial and encourage users to click, and then you take their money this way. What kind of sales policy is this? This is not sales—it is an inappropriate practice. I canceled the su...
The PhotoGrid app installed on my phone charged $40 without my permission. I want my subscription canceled. I do not want to use your app anymore, and I will also remove it from my phone. I contacted my bank and reported the transaction as suspicious; they told me that I need to contact the company ...
On May 22, 2025, a 3-day free trial button appeared in the PhotoGrid photo app, and even though I tapped it, the app immediately started a subscription without asking for confirmation and charged $44 directly to my card. If I cannot actually benefit from a free trial, why is it shown to me at all, o...
I added my card to my Apple account in order to purchase storage space. I was using PhotoGrid for free. However, without my permission, the annual plan fee of $43 was charged to my card. I emailed Apple through the report system and am waiting for a response. A purchase cannot be made this way witho...
Document No: 137641592781 Order No: MN0BJN8H05 On April 15, 2024, a free trial button appeared in the PhotoGrid photo app, and even though I tapped it, the app immediately started a subscription without asking for confirmation. $43 was charged directly to my bill. If I cannot actually benefit from ...
On Saturday, I opened an app that I had previously used to create videos a few times, after a long break. It appeared that free video creation was available, but I later discovered that on April 8, 2025, they had made me a VIP member and charged me $43 without my consent. I am demanding an immediate...
In the PhotoGrid photo app, a free trial button appeared, and even though I tapped it, the app immediately started a subscription without asking for confirmation. $43 was charged directly to my credit card. I am urgently requesting a full refund. You cannot mislead people in this way.
On October 27, 2024, under the name of a three-day free trial, the PhotoGrid app charged $23 to my bill. I did not give consent for this payment under any circumstances. I am urgently requesting a refund and cancellation. How can it be considered acceptable to mislead people in this way?
PhotoGrid is a mobile photo and video editing application that offers collage creation, AI-powered editing tools, filters, templates, background removal, and social media content design features. The app is developed by KS Mobile, Inc. and is widely used for creating visual content for platforms such as Instagram, TikTok, and Facebook.
PhotoGrid operates in the mobile photo editing and digital content creation industry. The platform provides tools for editing photos and videos, creating collages, and enhancing social media content using templates and AI features.
User sentiment toward PhotoGrid is mixed, with many complaints focusing on subscription billing, advertisements, app performance, and premium feature access.
If you’ve experienced issues with PhotoGrid, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.