Dreame

I purchased a Dreame PM20 air purifier from Teknosa’s online store. I am aw...are that both the PM20 and PM10 models use the same filters, and these prod...

I purchased a Dreame X50 Ultra robot vacuum cleaner from MediaMarkt Maltepe Piazza AVM on 30.01.2026 for ₺70,000. In add...ition, I had an extra insurance policy made by MediaMarkt for ₺15,000. From the first use, the device has not performed as promised. It cannot climb a 2 cm threshold and gets stuck...

I purchased a white Dreame L40 Ultra Mop Robot Vacuum Cleaner with serial number r249********** on November 6, 2025. I c...ompleted the full setup correctly and was able to use the device without any issues for a short period of time. Shortly afterward, the device stopped detecting the mop pads. The LE...

On December 21, 2025, I purchased a Dreame X50 Ultra robot vacuum cleaner from the Gebze Center Teknosa store. Immediate...ly after opening the box, the device started displaying error messages related to a drainage blockage and overflow in the sink area, even though it had never been used. Because the...

I purchased a Dreame F9 robot vacuum cleaner via Hepsiburada, and after a problem with the device, it was sent to techni...cal service. On 30 October, I received an SMS stating that the product had reached the service, and about a week later, when I called, I was informed that the return had been appro...

I purchased a Dreame Z30 from the Akbatı shopping mall, but I have been experiencing a constant poor suction problem. Th...e device does not clean properly, and the suction power is insufficient all the time, which makes it impossible to use it as expected from a product in this price range. I first no...

I bought a Dreame L10S Ultra Gen2 robot vacuum cleaner on 01.04.2025, and about one month after I started using it, it b...egan to cause problems. First, malfunctions occurred in the water discharge and suction system, the mop was leaving the floor wet, and when I checked from the application, it showe...

I purchased a Dreame X50 Ultra Complete robot vacuum cleaner. In the second month of use, the device started showing a “...cleaning plate error”, which made it unusable. For this reason, I sent it to the authorized service center on 08.11.2025 under Work Order No: IST01-OU-1114498, within the manufactu...

I bought the Dreame L10s Pro Gen 2, and the device keeps bumping into everything, causing damage both to my home and to ...itself. It can’t find the charging station, pushes it away, and changes its direction. It also fails to clean the areas it should. When I sent it to the service center, they replac...

I purchased a Dreame L40 Ultra vacuum cleaner in October, and I have been experiencing a serious issue with the mop clot...h since the very first day. The mop cloth constantly folds over during cleaning, preventing the device from cleaning properly. Additionally, there was no spare mop cloth included i...

While reading books on the Dreame book app, for about a month now, access has been gained through the app to my personal... information — even to my private space, such as my bedroom, which only I should know about during the day. This has become evident as readers are expressing these private details ...

I purchased the Dreame D10S product on May 22, 2025. Before I could even use it three times, I encountered an issue with... the charging unit. On June 10, 2025, I sent it to the service center via Teknosa with a request for a refund or exchange. On June 18, I was informed that the charging station was ...