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Promova

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Promova

Complaints

27 complaints
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My Promova Subscription Included Hidden Charges

"I paid 479 TL to Promova on August 5, 2026 for a 1‑month English training program, and an additional 689 TL was withdrawn without my consent. I requested a cancellation and refund, contacted them repeatedly but received no response. In the end, through the bank, a total of 479 TL and 689 TL was refunded."

On August 5, 2026, I purchased a 1-month English learning program from the ...

I Was Blocked From Paranowa After Refusing Advance Fees for My Withdrawal

On July 21, 2026, I created a withdrawal request for 120,000 TRY from my account on the betting website named Paranowa, ...

I Am Demanding a Full Refund and Subscription Cancellation From Promova

I downloaded the Promova language learning application merely to check its contents, with no intention of making any pur...

Promova Charged My Card Without Consent After a Free Trial

71

I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or g...

Promova Free Trial Charged Annual Fee Without Consent

96

I started using the Promova language course with a free trial, but on 20.12.2025 I was charged an annual subscription fe...

Promova Charged Me $68 During a Free Trial Without Consent

46

I subscribed to the Promova app through the Google Play Store after seeing that it offered a three-day free trial. It st...

Promova Overcharged My Card During a Trial Subscription

52

I approved a trial charge to try Promova’s language learning service. However, instead of the stated fee of around $6, m...

Unauthorized Annual Subscription Charge by Promova

45

I started a trial membership in the Promova mobile app. However, today an annual membership fee of $95 was charged to my...

Promova Charged My Card $30 Without Any Subscription or Consent

52

I downloaded the Promova language learning app through the App Store. Even though I did not create an account and Promov...

Promova Didn’t Match Its Ads and Refused to Issue a Refund

43

I spent a long time researching an app to practice English. My goal was to have an AI application I could talk to whenev...

Promova Took Charged Without Consent After Free Trial

107

I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authori...

Promova Charged Me After I Canceled Trial Within 1 Hour

80

I signed up for Promova to try their advertised 7-day free trial. After just one hour, I realized the app wasn’t what I ...

Promova Charged Me Despite Misleading Ads and Unused Trial

67

I downloaded the Promova app after seeing an ad that claimed it could display unfamiliar English words while listening t...

Promova Charged Me Twice Without Consent After I Canceled My Subscription

94

In November 2024, I downloaded the Promova app and started the free trial to see if it was right for me. I tested it bri...

Promova Charged Monthly After I Canceled Subscription

91

A few months ago, I downloaded the Promova app and purchased a monthly subscription to try it out. However, I didn’t lik...

Promova Charged Me Again Without Consent Despite No Service Access

69

Three months ago, I purchased a subscription from Promova. I completed the payment, but I was never granted access to th...

I Paid on Promova for a Subscription but Only Got a PDF, No Access

58

While I was browsing the Promova app, a page popped up offering what appeared to be a “2-in-1 deal.” The page implied th...

I Paid Promova for 3 Months but Got Charged Again Before It Ended

77

On January 20, 2025, a charge of ₺1624.95 appeared on my credit card under the name iyzico-english-improve, linked to Pr...

Promova Charged Without My Approval After Trial Ended—I Demand a Refund

69

I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card wi...

Promova Charged Without My Consent for an Unknown Subscription

115

I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” ...

Promova Took Money Mid-Trial Without Showing Price or Payment Plan

44

After seeing ads for the Promova language app on Instagram, I downloaded the app to try it. The free trial period is nor...

Promova Charged My Card for an Annual Plan Before the Trial Ended

43

Before my Promova trial period ended, an annual subscription fee was charged to my credit card without my consent. I am ...

Promova Charged My Card Again After I Requested Cancellation

47

After my one-month subscription with Promova ended, I sent an email to the page they directed me to in order to cancel m...