Promova subscription auto-renewed without notice, what’s the best way to cancel and reclaim money?

I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or give approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe...

I started a trial membership in the Promova mobile app. However, today an annual membership fee of $95 was charged to my account without any approval from me. I immediately canceled my subscription, and the email address I used in the app is s*******@gmail.com**. I completed the transaction through ...

I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authorized or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission. ...

In November 2024, I downloaded the Promova app and started the free trial to see if it was right for me. I tested it briefly, didn’t like the experience, and canceled my subscription shortly afterward. Despite this, Promova charged me ₺1717 from my account. I immediately disputed the charge, and tha...

A few months ago, I downloaded the Promova app and purchased a monthly subscription to try it out. However, I didn’t like it and decided to cancel shortly afterward. Despite this, I recently noticed that Promova is still charging me 29.99 USD (₺) every month, even though the subscription does not ap...

On January 20, 2025, a charge of ₺1624.95 appeared on my credit card under the name iyzico-english-improve, linked to Promova. This was extremely frustrating because I had already purchased a 3-month subscription back on October 28, which had not even expired yet. Despite that, they charged me again...

I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card without my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial...

After the lesson period I purchased from Promova ended, my subscription was renewed and charged to my credit card without my approval. I only realized this when I saw it on my card statement. I requested that the subscription be canceled and that the charge be refunded, but only the subscription was...

Before my Promova trial period ended, an annual subscription fee was charged to my credit card without my consent. I am requesting a refund. Why is my complaint required to be 250 characters long? Even this requirement shows how untrustworthy you are. I am forced to write meaningless text like this ...

After my one-month subscription with Promova ended, I sent an email to the page they directed me to in order to cancel my subscription, but I never received any response. Instead, another $31 was charged to my credit card without my consent. I am requesting a refund of this charge and the complete c...

After the Promova trial membership, automatic payments have been taken from me every 12 weeks without my request or consent. The FAQ and Terms of Use pages do not open, and there is no authorized representative available. There is no authorized person reachable within the app either. I do not accep...

Even though I purchased a 7-day subscription from the Promova app, it was converted into an annual subscription, and the fee was charged to my credit card. I want to cancel it. I have been sending emails for this purpose, but I have not received any response. Unfortunately, there is no phone number ...