I started a trial membership in the Promova mobile app. However, today an annual membership fee of $95 was charged to my account without any approval from me. I immediately canceled my subscription, and the email address I used in the app is s*******@gmail.com**. I completed the transaction through the App Store.
I am requesting that this charge be refunded to me as soon as possible.
I subscribed to the Promova app through the Google Play Store after seeing that it offered a three-day free trial. It stated that I would be charged after the trial period ended. However, immediately after the trial started, on December 20, 2025, $68 was charged to my card as an annual subscription ...
I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card without my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial...
I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or give approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe...
I started using the Promova language course with a free trial, but on 20.12.2025 I was charged an annual subscription fee of 2,159.99 ₺ during the trial period without my clear consent. I did not intend to purchase a paid annual subscription while the trial was still ongoing. After noticing the char...
A few months ago, I downloaded the Promova app and purchased a monthly subscription to try it out. However, I didn’t like it and decided to cancel shortly afterward. Despite this, I recently noticed that Promova is still charging me 29.99 USD (₺) every month, even though the subscription does not ap...
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