I Am Demanding a Full Refund and Subscription Cancellation From Promova

I downloaded the Promova language learning application merely to check its contents, with no intention of making any purchases or upgrading to a paid subscription. Believing I had canceled the application, I uninstalled it from my device.

Despite this, I recently noticed that on May 25, 2026, a charge of 2,299.94 TRY was deducted from my İşbank debit card. I received no prior notice regarding what this charge was for or under what consent it was taken, and I absolutely reject this charge made without my explicit authorization.

I demand an immediate and full refund from Promova for the 2,299.94 TRY deducted from my card, the complete cancellation of the subscription in question, and confirmation that no further unauthorized charges will be drawn from my card moving forward.