I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authorized or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission.
This is unacceptable. I didn’t even find the app useful and had already planned to cancel before the trial ended. Instead, they charged me for an entire year without sending a notification or asking for confirmation.
I am extremely frustrated and feel taken advantage of. I demand an immediate refund of the unauthorized ₺3000 charge. This type of automatic billing without consent is unethical and misleading. Promova must fix this urgently and stop charging users without approval.
I signed up for Promova to try their advertised 7-day free trial. After just one hour, I realized the app wasn’t what I expected and immediately canceled my subscription. However, despite canceling right away, Promova still withdrew ₺3000 from my account without my consent. I feel completely misled...
I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card without my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial...
In November 2024, I downloaded the Promova app and started the free trial to see if it was right for me. I tested it briefly, didn’t like the experience, and canceled my subscription shortly afterward. Despite this, Promova charged me ₺1717 from my account. I immediately disputed the charge, and tha...
I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” At first, I didn’t even recognize the company, since I have no active subscription or agreement with any service by that name. Only after receiving a follow-up email did I find out...
On January 20, 2025, a charge of ₺1624.95 appeared on my credit card under the name iyzico-english-improve, linked to Promova. This was extremely frustrating because I had already purchased a 3-month subscription back on October 28, which had not even expired yet. Despite that, they charged me again...
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