Promova renewed my subscription even after I canceled, how can I reverse it?

If Promova renewed your subscription even after cancellation;

• Contact Promova support immediately via email or in-app/website support and explain that your subscription renewed after you canceled
• Provide your account email, cancellation confirmation, renewal date, charged amount, and screenshots or bank statement

Ask them to;

• Verify the cancellation record on their system
• Reverse the unauthorized renewal charge
• Confirm the subscription is fully canceled and billing stopped

If the problem persists;

• Keep cancellation proof, emails, and payment records
• File a complaint on Xolvie to seek a refund and prevent future renewals