I bought sneakers online from Fila only to find that they had a small cut. Since then, I filled out a form to submit my ...complaint and also sent an email, but I have not received any response. I even tried calling, but the phone just keeps ringing without anyone answering. I need to know if I will be
I purchased a pair of FILA model 1833-3007 sneakers for my 9-year-old son on April 17, 2025, from the Deichmann Viaport ...Kurtköy store. My son only wore them to school for about 20 days in total, yet the shoes started falling apart and showed extreme wear and tear in less than a month. On May 18, 20
On June 4, 2025, I purchased a pair of Fila sneakers from the Deichmann store at Samsun Bafra Nova Mall (Invoice No: 111...2025000006041). The shoes were sold with a 6-month warranty, and I only used them for daily wear. Yet, in less than two months, the leather on the upper started cracking, and the e
I bought a pair of Fila sneakers from the Deichmann store at Denizli Forum Çamlık Mall, and in less than two months the ...shoes started falling apart at the front. The material is already tearing and peeling on the sides, making them look completely worn out even though they are still very new. I hav
I purchased a Fila bag from the Deichmann store in Ataşehir Brandium, and shortly after, the hand strap broke off. I con...tinued using it in this condition, but within a week, the shoulder strap stitching also tore apart. I sent the product in for inspection, but the response I received was that it w
I purchased a pair of Fila sneakers from Deichmann, and within just one to two weeks of use, the inner lining tore apart.... I returned the shoes to the store for inspection, and they took them in, saying they would review the issue. However, I have now been waiting for two weeks, only to receive a res
On March 14, I placed an order on fila-tr.com for a pair of shoes, leggings, and a t-shirt. It’s been weeks, and I still... haven’t received anything. What’s worse, I was charged twice on my card for the same order. That’s a serious issue—and to make matters even more frustrating, I can’t even track th
I bought a pair of FILA men’s sneakers from Deichmann and was assured the shoes came with a 6-month warranty. I even pai...d extra for protective treatment and additional coverage. But in less than a month, the leather on the shoes started to crack—completely unacceptable for a product I barely had tim
It’s been just two months since I purchased a pair of FILA shoes, and I’m already dealing with major quality issues. I n...ever washed them, didn’t wear them in rough conditions, yet the leather has cracked and the inner lining has torn. This is the second time I’ve had the exact same issue with FILA s
Hi everyone, I bought a pair of FILA shoes from Deichmann’s Pendik Viaport store on November 16, 2024, and honestly, it’...s been a huge disappointment. In just a month and a half, the shoes started peeling and splitting open. I took them back to the store, and they told me it would be sent in for insp
I bought a pair of FILA shoes from the Izmir Hilltown Deichmann store on December 5, 2024, expecting a quality product f...rom a reputable brand. But I was terribly wrong. The shoes didn’t even last a full month before they started falling apart. The material looked worn out, and the condition was unac
I purchased a pair of Fila shoes from Deichmann, and after just 1-2 months of use, the sides started coming apart. I sen...t them in for inspection, but the fault was unfairly attributed to me. If a pair of shoes shows such defects in such a short time, it clearly reflects poor quality from the Fila br
On 10.05.24, I ordered a tracksuit from FILA Turkey. It's been a month, and I haven't received any information or update...s about my order. Firstly, when I tried to contact customer service, I couldn't reach them because they don't seem to exist. I emailed them twice, but they never responded. It fee
I bought a pair of kids' shoes from the Fila brand. After only 20 days, the shoes started to fall apart at the seams. Af...ter examining the situation, they insisted that it was the user's fault and declined to provide a refund or replacement. I shelled out ₺1,100 for these shoes and I'm beyond let dow
