I bought sneakers online from Fila only to find that they had a small cut. Since then, I filled out a form to submit my complaint and also sent an email, but I have not received any response. I even tried calling, but the phone just keeps ringing without anyone answering. I need to know if I will be...
I purchased a pair of FILA model 1833-3007 sneakers for my 9-year-old son on April 17, 2025, from the Deichmann Viaport Kurtköy store. My son only wore them to school for about 20 days in total, yet the shoes started falling apart and showed extreme wear and tear in less than a month. On May 18, 20...
On June 4, 2025, I purchased a pair of Fila sneakers from the Deichmann store at Samsun Bafra Nova Mall (Invoice No: 1112025000006041). The shoes were sold with a 6-month warranty, and I only used them for daily wear. Yet, in less than two months, the leather on the upper started cracking, and the e...
I bought a pair of Fila sneakers from the Deichmann store at Denizli Forum Çamlık Mall, and in less than two months the shoes started falling apart at the front. The material is already tearing and peeling on the sides, making them look completely worn out even though they are still very new. I hav...
I purchased a Fila bag from the Deichmann store in Ataşehir Brandium, and shortly after, the hand strap broke off. I continued using it in this condition, but within a week, the shoulder strap stitching also tore apart. I sent the product in for inspection, but the response I received was that it w...
I purchased a pair of Fila sneakers from Deichmann, and within just one to two weeks of use, the inner lining tore apart. I returned the shoes to the store for inspection, and they took them in, saying they would review the issue. However, I have now been waiting for two weeks, only to receive a res...
On March 14, I placed an order on fila-tr.com for a pair of shoes, leggings, and a t-shirt. It’s been weeks, and I still haven’t received anything. What’s worse, I was charged twice on my card for the same order. That’s a serious issue—and to make matters even more frustrating, I can’t even track th...
I purchased a pair of FILA kids’ sports shoes from Deichmann on January 11, 2025. In total, the shoes were worn for only two months, and even then, just twice a week for casual walks. Despite the light usage, the Velcro straps became completely deformed and stopped holding properly. I brought the sh...
I bought a pair of FILA men’s sneakers from Deichmann and was assured the shoes came with a 6-month warranty. I even paid extra for protective treatment and additional coverage. But in less than a month, the leather on the shoes started to crack—completely unacceptable for a product I barely had tim...
It’s been just two months since I purchased a pair of FILA shoes, and I’m already dealing with major quality issues. I never washed them, didn’t wear them in rough conditions, yet the leather has cracked and the inner lining has torn. This is the second time I’ve had the exact same issue with FILA s...
Hi everyone, I bought a pair of FILA shoes from Deichmann’s Pendik Viaport store on November 16, 2024, and honestly, it’s been a huge disappointment. In just a month and a half, the shoes started peeling and splitting open. I took them back to the store, and they told me it would be sent in for insp...
I bought a pair of FILA shoes from the Izmir Hilltown Deichmann store on December 5, 2024, expecting a quality product from a reputable brand. But I was terribly wrong. The shoes didn’t even last a full month before they started falling apart. The material looked worn out, and the condition was unac...
I purchased a pair of Fila shoes from Deichmann, and after just 1-2 months of use, the sides started coming apart. I sent them in for inspection, but the fault was unfairly attributed to me. If a pair of shoes shows such defects in such a short time, it clearly reflects poor quality from the Fila br...
On 10.05.24, I ordered a tracksuit from FILA Turkey. It's been a month, and I haven't received any information or updates about my order. Firstly, when I tried to contact customer service, I couldn't reach them because they don't seem to exist. I emailed them twice, but they never responded. It fee...
I bought a pair of kids' shoes from the Fila brand. After only 20 days, the shoes started to fall apart at the seams. After examining the situation, they insisted that it was the user's fault and declined to provide a refund or replacement. I shelled out ₺1,100 for these shoes and I'm beyond let dow...
On April 16, 2023, I purchased 3 pairs of shoes from www.filaturkiye.com.tr and my credit card was charged 1114.49CNY (Chinese Yuan) and I received an email from an account called service10 that the order had been received and would arrive. When I asked who you were, they said that they were Fila an...
I placed an order with Fila TR on 4/4/2023, but it hasn't arrived yet, even though I've emailed customer service many times. After I contacted them, they told me that my package had been lost and that they would only refund 40% of the shipping cost. But I'm not to blame, and I don't agree with this ...
Even though it was a high-quality Fila brand bag, the bag rapidly wore out and the lining broke apart in numerous spots. Thinking I was doing the right, reasonable thing, I took it back to Deichmann to have them fix it, but they refused and instead said the damage was my fault because of "user error...