While I was browsing the Promova app, a page popped up offering what appeared to be a “2-in-1 deal.” The page implied that I was purchasing a subscription that came with additional benefits. The listed price was ₺700, and it looked like it was being offered to me with an instant discount, which made it seem like a good value. So, I went ahead and paid, assuming I would get full access to Promova’s services.
However, to my complete disappointment, I didn’t get a subscription at all. Instead, I received nothing but a PDF file. That was it—no app access, no membership, nothing else included. I feel completely misled by how the offer was presented.
I am demanding a full refund of the ₺700 immediately. I paid for what I believed was a full subscription, not just a static document. Promova needs to stop these confusing in-app tactics and ensure users know exactly what they’re paying for. This must be resolved quickly.
I signed up for Promova to try their advertised 7-day free trial. After just one hour, I realized the app wasn’t what I expected and immediately canceled my subscription. However, despite canceling right away, Promova still withdrew ₺3000 from my account without my consent. I feel completely misled...
I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authorized or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission. ...
I downloaded the Promova app after seeing an ad that claimed it could display unfamiliar English words while listening to songs. This feature was the main reason I signed up. However, after thoroughly exploring the app, I discovered that this feature doesn't exist at all. When I contacted customer s...
I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” At first, I didn’t even recognize the company, since I have no active subscription or agreement with any service by that name. Only after receiving a follow-up email did I find out...
In November 2024, I downloaded the Promova app and started the free trial to see if it was right for me. I tested it briefly, didn’t like the experience, and canceled my subscription shortly afterward. Despite this, Promova charged me ₺1717 from my account. I immediately disputed the charge, and tha...
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