Promova Didn’t Match Its Ads and Refused to Issue a Refund

July 16, 2025 7:45 AM43

I spent a long time researching an app to practice English. My goal was to have an AI application I could talk to whenever I had free time.
I was influenced by Promova’s advertisements and decided to try it. I thought that, at worst, I could request a refund.

I installed the program and completed the membership and payment steps. After reviewing it for about 15 minutes, I realized that it was nothing like what was shown in the ads and that it would not serve my purpose. I immediately requested a refund. Neither Google Play nor Promova agreed to issue a refund.

Promova is not the platform it is advertised to be. Don’t be deceived like I was. No one refunds your money either.

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