Promova trial turned into full payment instantly, how can I cancel and get money back?

If your Promova trial turned into a full payment instantly;

• Contact Promova support immediately via email or in-app/website support and explain that the trial converted to a paid plan without a proper trial period
• Provide your account email, trial start date, charge date/amount, and screenshots or bank statement

Ask them to;

• Explain why the trial ended immediately
• Cancel the subscription right away
• Refund the unexpected full charge

If the problem persists;

• Keep all screenshots, emails, and payment proofs
• Cancel the subscription via the app store or payment provider used
• File a complaint on Xolvie to seek a refund and prevent future billing