After my one-month subscription with Promova ended, I sent an email to the page they directed me to in order to cancel my subscription, but I never received any response. Instead, another $31 was charged to my credit card without my consent. I am requesting a refund of this charge and the complete cancellation of my subscription. I do not want to continue this membership under any circumstances.
Three months ago, I purchased a subscription from Promova. I completed the payment, but I was never granted access to th...e service I paid for. On February 6, I sent a short message to report the issue, expecting a resolution. Instead, without my request or approval, Promova suddenly renewed my subscr
I approved a trial charge to try Promova’s language learning service. However, instead of the stated fee of around $6, m...ore than $32 was charged to my account. This transaction took place about one week ago. I canceled my card, but my bank told me the transaction may have already gone through. Since
I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card wi...thout my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial
Even though I purchased a 7-day subscription from the Promova app, it was converted into an annual subscription, and the... fee was charged to my credit card. I want to cancel it. I have been sending emails for this purpose, but I have not received any response. Unfortunately, there is no phone number
I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or g...ive approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe
