Promova charged me twice for one service, what should I do to fix this billing issue?

If Promova charged you twice for one service;

• Contact Promova support via email or in-app/website support and explain that you were double-charged for the same service
• Provide your account email, both charge dates/amounts, transaction IDs (if available), and screenshots or bank statement

Ask them to;

• Verify the duplicate charge
• Refund the extra amount charged
• Confirm your subscription or purchase is correctly billed going forward

If the problem persists;

• Keep all payment proofs, emails, and screenshots
• Contact your bank or card issuer to dispute the duplicate charge
• File a complaint on Xolvie to seek a refund and billing correction