In November 2024, I downloaded the Promova app and started the free trial to see if it was right for me. I tested it briefly, didn’t like the experience, and canceled my subscription shortly afterward. Despite this, Promova charged me ₺1717 from my account. I immediately disputed the charge, and thankfully, it was refunded.
However, on 05.11.2024, they charged me again without any notification or authorization. Fortunately, my card was locked for online payments at that point, so they couldn’t take the money. I only found out when I received a message saying “Payment failed.”
I did some digging with my bank and discovered that Promova was behind the unauthorized transaction attempts. I never agreed to renew my subscription, yet they tried to charge me again. As a result, I had to cancel my credit card altogether just to protect myself from further unauthorized charges.
This behavior is unacceptable. I demand the immediate return of any money charged without my consent and a clear explanation as to how my canceled subscription was reactivated without permission.
I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authorized or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission. ...
I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” At first, I didn’t even recognize the company, since I have no active subscription or agreement with any service by that name. Only after receiving a follow-up email did I find out...
I signed up for Promova to try their advertised 7-day free trial. After just one hour, I realized the app wasn’t what I expected and immediately canceled my subscription. However, despite canceling right away, Promova still withdrew ₺3000 from my account without my consent. I feel completely misled...
On January 20, 2025, a charge of ₺1624.95 appeared on my credit card under the name iyzico-english-improve, linked to Promova. This was extremely frustrating because I had already purchased a 3-month subscription back on October 28, which had not even expired yet. Despite that, they charged me again...
A few months ago, I downloaded the Promova app and purchased a monthly subscription to try it out. However, I didn’t like it and decided to cancel shortly afterward. Despite this, I recently noticed that Promova is still charging me 29.99 USD (₺) every month, even though the subscription does not ap...
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