After seeing ads for the Promova language app on Instagram, I downloaded the app to try it. The free trial period is normally one week, but before the first week was even completed, $95 was charged directly to the credit card that was automatically saved on my phone, without my consent, without any payment plan, and without clearly stating the amount.
I did not give my consent. Neither the payment amount nor a payment plan was disclosed in advance, and this is not an app I can benefit from.
I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or give approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe...
I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card without my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial...
I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authorized or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission. ...
I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” At first, I didn’t even recognize the company, since I have no active subscription or agreement with any service by that name. Only after receiving a follow-up email did I find out...
I downloaded the Promova language learning app through the App Store. Even though I did not create an account and Promova does not appear in my subscriptions, a payment of $30 was charged to my credit card on August 17, 2025. Being charged despite not starting any membership has caused me harm. I t...
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