Promova Took Money Mid-Trial Without Showing Price or Payment Plan

December 9, 2024 3:37 PM44

After seeing ads for the Promova language app on Instagram, I downloaded the app to try it. The free trial period is normally one week, but before the first week was even completed, $95 was charged directly to the credit card that was automatically saved on my phone, without my consent, without any payment plan, and without clearly stating the amount.

I did not give my consent. Neither the payment amount nor a payment plan was disclosed in advance, and this is not an app I can benefit from.

Comments

Similar Complaints

Promova Charged My Card Without Consent After a Free Trial

December 28, 2025 12:26 AM71

I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or g...

Promova Took Charged Without Consent After Free Trial

May 22, 2025 4:19 PM107

I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authori...

Promova Charged Without My Consent for an Unknown Subscription

January 15, 2025 4:56 PM115

I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” ...

Promova Charged My Card $30 Without Any Subscription or Consent

August 18, 2025 3:46 PM52

I downloaded the Promova language learning app through the App Store. Even though I did not create an account and Promov...