I purchased a diet program through Ketogoapp. While using the application, I believed that the features shown inside the... package were all included in the €26 fee for the 3-month plan. Based on that understanding, I clicked on various options and sections within the app. However, I later discovered t
On 04/14/2026 at 7:22 PM, an unauthorized transaction attempt for €22.00 was made on my Yapı Kredi Bankası World Platinu...m credit card under the name “KETO-GO.App Nutrition.” I never submitted any membership application, approved any agreement, or provided any payment authorization for this service.
On 04/13/2026, I clicked on a Keto-GO App advertisement that I saw on Instagram. Through the page I was redirected to, a... 3-month subscription was processed using my İş Bankası card that was already saved on my phone, without my full knowledge or clear approval. According to my bank records, approxim
On April 12, three consecutive transactions were made from my Garanti BBVA credit card without my knowledge or approval.... The first charge occurred at 8:02 PM, followed by additional transactions at 8:20 PM and 8:35 PM. In total, approximately $77 in unauthorized charges appeared on my account. I did
For the last 6 months I have been using the ketogo.app website with a 3‑month standard membership, for which I initially... paid ₺4,470 by credit card. I joined this program with the aim of losing weight, but instead of losing weight I gained approximately 20 kilograms, which has caused me serious disa
Approximately 6 months ago, I registered for the Ketogo.App platform with a 3-month standard membership because my goal ...was to lose weight. However, instead of losing weight, I gained nearly 20 kilograms during the process. When I contacted the nutrition specialist/dietitian connected through the pl
On 04/09/2026, I purchased a product/service through the Keto App using my credit card. However, despite completing the ...payment, I was never able to access the application content or the promised service in any way. Even though I could not use the platform at all, my card was charged multiple times
I used the Ketogo app on the Android platform for a one-time payment only. Even though I did not start any subscription ...in the app and have no subscription record, I noticed that multiple transactions were made from my Yapı Kredi Bank credit card on March 23 without my knowledge or approval. On Mar
On March 19, I made a purchase through the Ketogo app. Even though two separate payments—$42 and $40—were charged to my ...debit card, the plan I purchased was not activated on my account, and I am unable to log into the app. Despite this, the charges have been successfully deducted from my account. T
Even though I did not approve any paid membership in the Keto GO App, I noticed that money was withdrawn from my credit ...card without my permission. On my statement, a charge of $45.42 appears on March 14 with the description “keto GO. App riga fr.” This is actually the second charge of the same amou
After downloading the Ketogo app on my iOS device, I was not able to use the app effectively—in fact, I could barely acc...ess the platform at all. Despite this, charges were made to my account. Even though I believed I had canceled after the free trial, the subscription was not actually canceled and t
Even though I only used the Ketogo app for a one-time payment and do not have any subscription, I realized that unauthor...ized charges were made to my account without my permission. On February 6, for what I initially noticed as a transaction of around $18 on my Garanti Bank Shop&Fly credit card, Keto
I came across a Turkish-language advertisement for the Ketogo app on Instagram. Since the ad was entirely in Turkish, I ...assumed I would be able to use the app comfortably, so I purchased it through Instagram. However, after downloading the app, I realized that the entire content is in English, there
I clicked on an advertisement for an app called Keto-GO. The ad initially showed a low fee of around $1; however, after ...confirming the transaction, much higher amounts were charged to my card. On January 13, within just a few minutes, multiple charges were made to my Garanti Bonus credit card withou
On February 18, 2026, at 5:28 PM, I clicked on a Ketogo App advertisement I saw on Instagram and used the link in the pr...ofile to purchase a keto diet plan. A charge of $43 was made to my Garanti Bank credit card; however, after completing the payment, the app did not redirect me to any page. I did n
Through the Keto GO app, I accidentally approved a payment link I was directed to for a diet plan. After that approval, ...automatic charges were made to my card every month for the past 6 months without my knowledge. Even though I never used the app, I noticed in my account activity that approximately
Even though I have not received any service from an app called Ketogoapp, I recently noticed that automatic payments hav...e been charged to my card over the past few months. Money has been regularly withdrawn from my Akbank card without my knowledge or approval. However, I have not used any service th
I downloaded the Ketogo app on my Android phone out of curiosity and signed up to try it. After a short time, I decided ...not to continue and canceled my subscription. Despite this, €39 was charged to my card last month. I contacted the app, requested cancellation and a refund, and they returned this
On February 13, 2026, a charge of €69 was made to my debit/credit card with the description “Keto-GO app 69 euro” withou...t my knowledge or approval. Even though I do not have any membership with the Keto-GO app, this charge was processed as a “subscription renewal.” Immediately after the transaction
I have been unable to cancel my subscription that I started through Ketogoapp since December 17, 2025. I initially signe...d up after seeing it on Instagram and following the link provided. Later, when I tried to cancel, I made multiple attempts through the app, the website, and other channels, but my
Today, I purchased a 1-week diet program through Ketogoapp and paid approximately €7 with my credit card. However, after... completing the purchase, I have not been able to access the promised diet plan in any way. Within the app, I was asked to answer several questions about my dietary preferences. A
The Ketogo app appeared to me as an advertisement, and on January 26, 2026, I approved a €7 payment through its website ...using my iPhone just to try it out. However, even though the app did not function properly at all, it constantly tried to push me to purchase VIP or multipack options. I did not ap
On February 3, 2026, I purchased a 1-week diet package through Ketogoapp for approximately $12 using my credit card. How...ever, when I started using the app, I realized that many features within the program require additional payments, and these charges are even listed in euros. Instead of providing a
I used the Ketogo app about 1–2 years ago after seeing it on Instagram, and I later canceled my subscription. I am not c...urrently using the app, I have not given any approval, and I cannot reach their contact information through any channel. On January 19, two separate charges—$24.95 and $19.96—were
