I purchased a 289 TRY package from Ketogo for the purpose of completing a one-time transaction. However, shortly after t...his purchase, a total of $49 was withdrawn from my account without my knowledge or authorization. I did not provide any additional approval for any of these charges, and this situa
I signed up for an English-language diet program offered by Keto GO. Since the service was provided in English, I could ...not fully understand what I was agreeing to. I thought I was signing up for a short-term trial, but within approximately 30 minutes, €100 was charged to my card, and I only realize
I live in Austria and purchased a €7 seven-day trial package through Ketogo on March 9. I understood that this package w...as only a weekly trial and assumed it would automatically end after the trial period expired. I did not use the service afterward and did not provide any approval for a subscriptio
I discovered that Ketogoapp has been making recurring unauthorized charges from my card without my knowledge or approval.... Although I have not knowingly purchased or used any active package or membership associated with the application, money has been withdrawn from my card since December 15, 2025.
I purchased a subscription through the Keto GO application on April 16. However, shortly afterward, the application stop...ped working, and because I cannot access my subscription settings, I am unable to cancel the subscription myself. On May 3, two separate charges were made to my card: one for $34
I saw the Keto-GO App Nutrition application on Instagram and looked into it. However, I decided that it was not suitable... for me, so I never used it and it is not even installed on my phone. Despite this, somehow through records linked to my Google account, a total of €83.90 was charged to my credit
On April 24, 2026, at 7:22 PM, an automatic payment of $17 was attempted from my QNB Finansbank card ending in 0668 unde...r the name KETO-GO App Nutrition without my knowledge or authorization. Even though I never applied for a membership, approved any agreement, or provided any payment authorization,
On April 24, 2026, I purchased a 3-month Keto GO subscription by paying approximately $53. I completed the payment using... my credit card and expected to have full access to the application’s features with this subscription. However, after purchasing the membership, I noticed that the application cont
I purchased a diet program through Ketogoapp. While using the application, I believed that the features shown inside the... package were all included in the €26 fee for the 3-month plan. Based on that understanding, I clicked on various options and sections within the app. However, I later discovered t
On 04/14/2026 at 7:22 PM, an unauthorized transaction attempt for €22.00 was made on my Yapı Kredi Bankası World Platinu...m credit card under the name “KETO-GO.App Nutrition.” I never submitted any membership application, approved any agreement, or provided any payment authorization for this service.
On 04/13/2026, I clicked on a Keto-GO App advertisement that I saw on Instagram. Through the page I was redirected to, a... 3-month subscription was processed using my İş Bankası card that was already saved on my phone, without my full knowledge or clear approval. According to my bank records, approxim
On April 12, three consecutive transactions were made from my Garanti BBVA credit card without my knowledge or approval.... The first charge occurred at 8:02 PM, followed by additional transactions at 8:20 PM and 8:35 PM. In total, approximately $77 in unauthorized charges appeared on my account. I did
For the last 6 months I have been using the ketogo.app website with a 3‑month standard membership, for which I initially... paid ₺4,470 by credit card. I joined this program with the aim of losing weight, but instead of losing weight I gained approximately 20 kilograms, which has caused me serious disa
Approximately 6 months ago, I registered for the Ketogo.App platform with a 3-month standard membership because my goal ...was to lose weight. However, instead of losing weight, I gained nearly 20 kilograms during the process. When I contacted the nutrition specialist/dietitian connected through the pl
On 04/09/2026, I purchased a product/service through the Keto App using my credit card. However, despite completing the ...payment, I was never able to access the application content or the promised service in any way. Even though I could not use the platform at all, my card was charged multiple times
I used the Ketogo app on the Android platform for a one-time payment only. Even though I did not start any subscription ...in the app and have no subscription record, I noticed that multiple transactions were made from my Yapı Kredi Bank credit card on March 23 without my knowledge or approval. On Mar
On March 19, I made a purchase through the Ketogo app. Even though two separate payments—$42 and $40—were charged to my ...debit card, the plan I purchased was not activated on my account, and I am unable to log into the app. Despite this, the charges have been successfully deducted from my account. T
Even though I did not approve any paid membership in the Keto GO App, I noticed that money was withdrawn from my credit ...card without my permission. On my statement, a charge of $45.42 appears on March 14 with the description “keto GO. App riga fr.” This is actually the second charge of the same amou
After downloading the Ketogo app on my iOS device, I was not able to use the app effectively—in fact, I could barely acc...ess the platform at all. Despite this, charges were made to my account. Even though I believed I had canceled after the free trial, the subscription was not actually canceled and t
Even though I only used the Ketogo app for a one-time payment and do not have any subscription, I realized that unauthor...ized charges were made to my account without my permission. On February 6, for what I initially noticed as a transaction of around $18 on my Garanti Bank Shop&Fly credit card, Keto
I came across a Turkish-language advertisement for the Ketogo app on Instagram. Since the ad was entirely in Turkish, I ...assumed I would be able to use the app comfortably, so I purchased it through Instagram. However, after downloading the app, I realized that the entire content is in English, there
I clicked on an advertisement for an app called Keto-GO. The ad initially showed a low fee of around $1; however, after ...confirming the transaction, much higher amounts were charged to my card. On January 13, within just a few minutes, multiple charges were made to my Garanti Bonus credit card withou
On February 18, 2026, at 5:28 PM, I clicked on a Ketogo App advertisement I saw on Instagram and used the link in the pr...ofile to purchase a keto diet plan. A charge of $43 was made to my Garanti Bank credit card; however, after completing the payment, the app did not redirect me to any page. I did n
Through the Keto GO app, I accidentally approved a payment link I was directed to for a diet plan. After that approval, ...automatic charges were made to my card every month for the past 6 months without my knowledge. Even though I never used the app, I noticed in my account activity that approximately
