I am using the StarMaker iOS mobile app and I am having a problem accessing my old account. My previous phone was accide...ntally broken and I bought a new iPhone of the same model. When I installed StarMaker and tried to log in with my Facebook account, the app created a new ID every time instead of o
For about one month, I have been facing serious harassment on Star Maker from the user with ID 100122505726. This user i...s abusing me and intentionally targeting and disturbing many people on the platform. The behavior is continuous and abusive, and it is making my experience on Star Maker very uncom
I am a StarMaker user and since 6 July 2026 I have not been able to access my original account. Every time I log in usin...g my email, the system opens a new account instead of my existing one. At the moment, the account that appears has the ID 100135320302, but I want to regain access to my old accoun
My Starmaker account, which I have been using for about 7 years, was suspended around 4 months ago with the message that... it was reported for violating regulations or Community Guideline. The suspension notice appears when I try to access my profile and I can no longer use my account. Before the susp
Dear StarMaker / SKYWORK Support Team, I am writing to submit a formal complaint regarding what I believe is an unfair m...ute placed on my StarMaker account on the Android app. My Account ID is 62154152***. The mute was applied for the period from 12/07/2026 to 12/08/2026. The reason shown was a viola
I purchased a one‑week cash recharge plan on StarMaker two days ago for approximately 350 Indian rupees. The plan shows ...as active in my account, but it is not working properly. I can only use normal singing and recording; party room and the other features that should be included in the plan are not
I have been using StarMaker on my Android phone, and it became an important source of support for me during a difficult ...period of depression in 2022. For the past two years, I have been unable to join party rooms or participate in family activities, and this ongoing restriction has had a negative im
My StarMaker account (SID 13372986498), which is a Level 49 account with VIP 1 status, was permanently suspended on July... 7, 2026 for alleged "fraud," even though I have never violated StarMaker's rules or engaged in any fraudulent activity. I was using my account normally until approximately 8:07 a.
I am writing regarding a problem with my main StarMaker account, which I have been unable to log into since yesterday. M...y account details are StarMaker ID 13277327*** and username “MommyAmy”. Until yesterday it was working normally, but now I cannot access it at all. The issue started after my daugh
I have been using my StarMaker account since 2016 with the username “Starmaker Hasan” and ID D 13292098***. Earlier this... evening my account was suddenly permanently blocked. The reason stated was that I was pretending to be an employee, even though I did not harm or cause any loss to anyone. After m
I am a mobile user of the Starmaker application and I am having a serious problem with my account related to multiple ac...counts, the live room and the live feature. Because of an issue with my ID / Open ID, I cannot properly access or use my live room and live features, and I am unable to open or res
I have been using the Starmaker app and my account was suddenly muted while I was using the application normally, withou...t any warning or explanation. I do not know the reason for this action and I have not been informed of any violation or rule-breaking on my side. I am requesting that Starmaker cus
Dear StarMaker Support, I am writing to urgently appeal the suspension of my StarMaker account. My account was recently ...hacked by an unauthorized user, and as a result, it has been banned. I believe the hacker violated the community guidelines while they had unauthorized access, which led to this au
My Starmaker karaoke account has been hacked and then banned because of activities I did not do. I am requesting your ur...gent help to secure and restore my account. My Starmaker ID is 13365064*** and my username is “Queen shilpi”. Around 5 June 2025, I received a link that was presented to me as an e
I am a user of the StarMaker Android app and my account ID is 100030533***. A person has submitted a false report agains...t my ID, claiming that I violated the rules, even though I have not broken any guidelines or done anything against the platform’s policies. Because of this false report, my ID is a
I am a user of the StarMaker application and my account with the username “M.r pathan 🎸RM” and ID 100075971*** has been... closed because I did not follow the rules. I sincerely apologize for my mistake and for not fully complying with the guidelines of the platform. Through this complaint I respectfu
I have been unable to access my Starmaker account for more than a year because of Google account security verification, ...and I am requesting your assistance in resolving this. I originally created the account on my Vivo Y91 about four years ago, but I no longer remember the answers to the security qu
I have been using the StarMaker app on my Android phone, and my account with the ID 62174586*** was suddenly muted witho...ut any reason. First I received a message saying the account was muted for one month, and only about a minute later a new system message arrived changing the mute duration to 80 ye
I was using the StarMaker app on my Android phone with the ID 13350356*** when I was suddenly logged out of the platform.... Since that day, I have been unable to log in again and I always see a message stating that my account is suspended. For the last year, I have been repeatedly contacting StarMaker
My Starmaker account has been blocked from using the messaging function without any prior warning or clear reason, and I... would like this to be reviewed urgently. The phone number linked to my Starmaker account is 8318733350, and the ID I want unbanned is 13319744887. Since around 23 June, I have not
My StarMaker account with ID 13303974*** was permanently muted on 14/06/2026. I am from India and I believe this action ...was taken because another user abused me, I replied in anger to warn him, and then he reported me. I feel this was an unfair decision based on a wrong or one‑sided report. I have a
I am writing regarding my Starmaker account, which was banned on June 23, 2026 while I was on a live. I was simply gamin...g and participating normally in the live when another person in the room said that I would be banned, and shortly after that my account was indeed banned. I did not violate any rul
On May 26th, I initiated a transaction through the StarMaker app to purchase coins worth $107. However, this transaction... never went through, and it's currently still showing as "payment pending" on my bank's mobile payment screen. I absolutely do not want this transaction to be completed, and I do n
I have been using StarMaker actively and for the past month my entire account has been muted/blocked. When I try to mess...age anyone, the application shows a notice that my ID is blocked so I cannot send messages to anyone. This situation prevents me from using the platform normally and communicating
StarMaker is a karaoke and music community app operated by Skywork AI Pte. Ltd.. The brand traces its roots to StarMaker Interactive, founded in 2010.
Customer support email: [email protected]
Phone number: No official customer support phone number is publicly available.
StarMaker operates in the music, entertainment, and social networking industry. It offers a mobile karaoke platform where users can sing, record, edit, share, and interact with other music fans.
User sentiment is mixed, with many complaints focused on account access, billing, moderation, and app performance issues.
If you’ve experienced issues with StarMaker, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
