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StarMaker

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StarMaker

Complaints

175 complaints
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StarMaker Mute Issue

Dear StarMaker Support Team, My StarMaker account was muted on 23 September 2026. I kindly request you to review my acco...

StarMaker Account Banned for Wrong Message

My StarMaker account has been banned and I would like this decision to be reviewed and my account restored. My StarMaker...

Unmute My StarMaker ID

1

My Starmaker account with user ID 100020546*** was muted about three days ago, and since then I cannot sing or use the c...

Please Unban My Device And Unsuspend My ID

1

Yesterday my StarMaker account was suddenly suspended and my device was banned even though I did not violate any rules o...

StarMaker ID Muted For 30 Days

1

On 10/13 at 19:16 my StarMaker account with ID 78005324*** was muted for 30 days. I want to use my account normally, but...

PitchBlack Voice and Messaging Functions Blocked Without Clear Reason

38

For about one month, my speaking and messaging functions on the Pitch Black application have been blocked. When I try to...

PitchBlack Voice and Messaging Functions Blocked Without Clear Reason
PitchBlack Voice and Messaging Functions Blocked Without Clear Reason

StarMaker Italia Contest Features Missing and Family Treated Unfairly

39

I am writing regarding the “Voce della famiglia” contest on Starmaker Italia, in which my family and I participated on 7...

Recover My Deleted Starmaker Account

38

I have been using my normal Starmaker ID for around 8 years, and it was suddenly deleted about 29 days ago. Until that m...

StarMaker Account Permanently Suspended for Spam Without Clear Reason

41

I am writing regarding the sudden suspension of my StarMaker account and to request a manual review of this decision. My...

StarMaker Login Blocked After Account Was Wrongly Suspended

67

I am a user of the StarMaker application and my account has been suspended even though I did not commit any violations. ...

StarMaker Error 102311 Says My Account Has Been Muted

43

I am a StarMaker user and my account has been muted without a clear explanation. My profile name in the app is “MASI KA ...

StarMaker Error 102311 Says My Account Has Been Muted
StarMaker Error 102311 Says My Account Has Been Muted

Unblocking Of My StarMaker ID

23

I have been using the StarMaker app on my Android mobile phone, and a few days ago I accidentally activated the child pr...

StarMaker A++ Songs Getting Low Views and Likes Due to Reach Issue

40

I use the StarMaker app, and my StarMaker ID is 100091238*** – Simran. I sing well, and my songs always receive an A++ g...

StarMaker Account Misusing My Photos Without Permission and Privacy Violation

27

I am writing to report a StarMaker account that has been disturbing me by misusing my personal photos. This account, wit...

StarMaker Account Sharing Private Photos Without Consent

44

I am writing about a serious privacy issue involving the Starmaker account with ID 100089629***. The owner of this accou...

StarMaker Account Hacked, Please Investigate And Return Account

39

For the past four years I have been a faithful and problem‑free user of Starmaker. Four days ago, I discovered that my a...

StarMaker Account Hacked, Please Investigate And Return Account

StarMaker Fake Account Using My Photos Without Permission

17

I am submitting this complaint because my personal photos and identifying information have been used on the StarMaker ap...

StarMaker Account Muted for 3 Days After Responding to Abuse

31

I am a StarMaker user and my account with the ID 100004320*** has been muted in the party rooms for the last three days,...

StarMaker Users Harassing Others With Personal Photos

44

Dear Starmaker team. Some user of this id is taking personal pics of the other users from different platforms (insta, FB...

StarMaker Account Blocked Without Explanation, Request for Review

90

I have been using the StarMaker application and my account was suddenly blocked about 2–3 weeks ago. When I try to log i...

StarMaker Harassment From Multiple Linked Accounts

12

For approximately one week, I have been receiving continuous messages containing insults and profanity from the main Sta...

StarMaker VIP 3 Account Permanently Banned - Unban Request

111

My StarMaker account with ID 100108744*** was permanently banned on 11/9 due to an alleged illegal behaviour, as shown i...

Brand Overview: StarMaker

StarMaker is a karaoke and music community app operated by Skywork AI Pte. Ltd.. The brand traces its roots to StarMaker Interactive, founded in 2010.

Contact Info

Customer support email: [email protected]

Phone number: No official customer support phone number is publicly available.

Industry and Operations

StarMaker operates in the music, entertainment, and social networking industry. It offers a mobile karaoke platform where users can sing, record, edit, share, and interact with other music fans.

  • Karaoke songs with lyrics and backing tracks
  • Voice effects, pitch correction, and audio editing tools
  • Duets, group singing, rooms, and community features
  • In-app purchases, subscriptions, virtual gifts, and premium features

User Sentiment

User sentiment is mixed, with many complaints focused on account access, billing, moderation, and app performance issues.

  • Unexpected charges, subscription renewals, and refund difficulties
  • Account bans, restrictions, or suspensions without clear explanation
  • Login, verification, and account recovery problems
  • Slow or limited customer support responses
  • Concerns about inaccurate scoring, pitch detection, and app functionality
  • Complaints about gifts, coins, VIP features, and in-app purchase disputes

Share Your Experience

If you’ve experienced issues with StarMaker, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.