I got charged multiple times by Ketogoapp after a trial, what steps fix this issue?

Multiple charges usually happen because KetoGo subscriptions auto-renew after trials and each add-on (like premium or coaching) is billed separately unless canceled individually.

Log into your KetoGo account (or App Store/Google Play if you subscribed there), go to “Subscription/Billing,” and cancel every active plan; deleting the app alone does not stop charges.

After canceling, contact KetoGo support by email with your account details and request written confirmation plus a refund review, as refunds are limited but sometimes considered.

If charges continue or look unauthorized, share your concerns or file a complaint on Xolvie to connect with others and find support.