I signed up on Ketogoapp and cannot stop payments, what is the best solution?

If you cannot stop payments on KetoGo, the most effective solution is to cancel the subscription from the exact platform you used (website, App Store, or Google Play), because uninstalling the app or canceling in the wrong place will not stop billing.

Next, log into your KetoGo account and manually cancel every active service (basic plan, premium, coaching, etc.), since each subscription is billed separately and one cancellation does not stop others.

If you still cannot cancel, send a clear email to KetoGo support requesting full cancellation and ask for written confirmation, including your account email and payment details as proof.

If charges continue after this, share your case on Xolvie so others are aware and the company is prompted to act.