Fly Dubai Logo

Fly Dubai

Fly Dubai Logo
Fly Dubai

Complaints

29 complaints
Search in results...

Flydubai Has Not Refunded Our Tickets After We Canceled Due to War

I am writing regarding a refund request for three round-trip airline tickets purchased through Trip.com for travel with ...

Resolved

Flydubai Denied Boarding in Nairobi Despite Valid Rebooked Ticket

10

"Thank you for your attention. I appreciate any corporate effort to resolve my travel issue promptly."

I had a Flydubai ticket to travel from Nairobi to Doha via Dubai, originall...

Flydubai Did Not Fully Refund Canceled Flight – Customer Complaint

42

My March 8, 2026, Dubai–Istanbul flight with Flydubai was canceled, and I had paid 2,301.31 AED for this ticket. After t...

Flydubai Refunded Only Part of My Canceled Flight Ticket

I am writing to formally complain about an incomplete refund related to my canceled Flydubai flight. My Flydubai flight...

Flydubai Refuses Full Refund Despite War and Security Risks in Dubai

On March 11, 2026, after spending approximately 45 minutes unsuccessfully trying to reach a customer service representat...

Fly Dubai Cancellation Request - No Response And Refund

113

I booked a FlyDubai flight from Almaty to Dubai on 11 April under the booking reference TKYOYD, with a total ticket cost...

I Request a Full Refund for My Canceled Flydubai Booking

I am writing to express my objection to the excessive cancellation deduction applied to my Dubai travel booking purchase...

Fly Dubai Fails to Honor Refund Promise for Business Class Upgrade

73

I travelled with Flydubai on flight FZ159 on 28 January 2026, with booking reference IGSHHU, seated in seat 2A. At check...

Obilet Failed to Process My Flight Date Change Request

I am writing to express my dissatisfaction regarding the handling of my flight ticket change request through Obilet. I ...

Flydubai Flight Canceled, Airline and Agency Blame Each Other

78

My Minsk–Penang flight dated January 8, 2026, ticket number fz 1634 operated by Flydubai, was canceled by the airline de...

Flydubai Ignored Severe Luggage Damage After Dubai–Istanbul Flight

43

On November 28, 2025, I traveled on flydubai flight fz755 from Dubai to Istanbul. Even though I was using my Samsonite B...

Flydubai Ignored Severe Luggage Damage After Dubai–Istanbul Flight
Flydubai Ignored Severe Luggage Damage After Dubai–Istanbul Flight
Flydubai Ignored Severe Luggage Damage After Dubai–Istanbul Flight
Flydubai Ignored Severe Luggage Damage After Dubai–Istanbul Flight
+1

Flydubai Charged Me Twice for Three Tickets and Gave Only Partial Refund

136

On August 9, 2025, I purchased three tickets through Flydubai. However, because I entered one passenger’s name incorrect...

Flydubai Returned My Expensive Suitcase Broken and Denied Responsibility

85

My suitcase was severely damaged, and Flydubai showed no concern whatsoever. I own a very expensive suitcase, and it was...

Flydubai Approved My Ticket Cancellation, but Ucuza Bilet Didn’t Process It

104

I purchased a Flydubai ticket for a Dubai–Istanbul flight, but I mistakenly selected the wrong destination. When I calle...

Flydubai Ignored My Complaint for 3 Months After Theft From Checked Bag

85

My checked luggage was opened without permission during my Flydubai flight from Ankara to Dubai, and several of my belon...

Flydubai Blocked My Ticket Cancellation and Ignored My Emails for a Week

82

I purchased three Dubai tickets from Flydubai for my mother, father, and myself. These were refundable tickets. Two week...

Flydubai Served Bad-Smelling Meals That Ruined My Dubai Trip

40

On our December 8, 2024 outbound flight to Dubai and December 12 return flight, both the breakfast and the main meal ser...