Flydubai Customer Support Handled My Inquiry Unprofessionally
"Thank you for your attention."
On June 2, 2026, I called Flydubai Türkiye using the phone number +90 212 5...43 00 53 to obtain information regarding my flight scheduled for July 17, 2


"Thank you for your attention."
On June 2, 2026, I called Flydubai Türkiye using the phone number +90 212 5...43 00 53 to obtain information regarding my flight scheduled for July 17, 2
I am writing regarding a refund request for three round-trip airline tickets purchased through Trip.com for travel with ...Flydubai. We purchased round-trip tickets for three passengers for travel between Istanbul and Dubai. Our itinerary was scheduled as follows: departure from Istanbul to Dubai on A
"Thank you for your attention. I appreciate any corporate effort to resolve my travel issue promptly."
I had a Flydubai ticket to travel from Nairobi to Doha via Dubai, originall...y scheduled for February 13. That flight in February was canceled, and I wa
My March 8, 2026, Dubai–Istanbul flight with Flydubai was canceled, and I had paid 2,301.31 AED for this ticket. After t...he cancellation, the refund I received was incomplete, with approximately 1,650 AED still unpaid. The company has not provided any explanation for this missing amount. Since March
I am writing to formally complain about an incomplete refund related to my canceled Flydubai flight. My Flydubai flight... from Dubai to Istanbul, scheduled for March 8, 2026, was canceled. For this booking, I had paid a total of AED 2,301.31. Following the cancellation, a refund was processed. Howev
I purchased two fully flexible and advertised as fully refundable Flydubai tickets for the Dubai–Istanbul route, both sc...heduled for 8 March 2026, under the names Bulent Cagan Cobano*** and Selin Manas Cobano***, with booking references DCZM0V and NAF1H1. Both tickets were canceled more than 24 hours
On March 11, 2026, after spending approximately 45 minutes unsuccessfully trying to reach a customer service representat...ive, I felt compelled to submit this complaint. Through Enuygun, on January 18, I purchased round-trip airline tickets between Istanbul and Dubai for travel dates of March 18 (dep
I booked a FlyDubai flight from Almaty to Dubai on 11 April under the booking reference TKYOYD, with a total ticket cost... of 1,700 USD. Due to the ongoing war situation, I decided to cancel my trip and contacted FlyDubai to request cancellation and to understand what options are available in these ex
I am writing to express my objection to the excessive cancellation deduction applied to my Dubai travel booking purchase...d through Ucuzabilet.com. For our planned Dubai trip, departing on March 15 and returning on March 21, I purchased economy-class airline tickets through Ucuzabilet.com for two adu
I am writing to formally complain about the unacceptable treatment I received from a Flydubai customer service represent...ative while attempting to discuss the cancellation of my flight. I purchased a one-way Flydubai ticket for the Istanbul–Dubai (DXB) route, scheduled to depart on March 7, 2026, at
I travelled with Flydubai on flight FZ159 on 28 January 2026, with booking reference IGSHHU, seated in seat 2A. At check...-in, the staff member in charge clearly informed me that if Flydubai did not change the aircraft and the in-flight entertainment remained unavailable, my entire business-class upgr
I am writing to express my dissatisfaction regarding the handling of my flight ticket change request through Obilet. I ...purchased a flight ticket through Obilet for a Dubai flight scheduled to depart on February 10, 2026, at 2:20 PM. Before the flight, I realized that I needed to change the travel d
My Minsk–Penang flight dated January 8, 2026, ticket number fz 1634 operated by Flydubai, was canceled by the airline de...spite there being no fault on my part. I paid approximately $685 for this flight, and after the cancellation, I was neither offered a replacement ticket nor refunded the amount I p
On November 28, 2025, I traveled on flydubai flight fz755 from Dubai to Istanbul. Even though I was using my Samsonite B...oss hard-shell suitcase for the first time, I checked it in wrapped with transparent protective plastic. However, when I retrieved my luggage at Istanbul Airport, I noticed a clear




At the end of my flight with flydubai from Dubai to Istanbul Sabiha Gökçen Airport on October 29, 2025, I noticed that m...y suitcase was severely damaged, with one side crushed inward. I immediately filed a report at the airport and was given case number SAWFZ15055/29OCT25/1217GMT. Following the staff

On August 9, 2025, I purchased three tickets through Flydubai. However, because I entered one passenger’s name incorrect...ly, I immediately corrected it within about 10 minutes using the name correction option. During this process, I did not receive any warning or notification, and the correction was

My suitcase was severely damaged, and Flydubai showed no concern whatsoever. I own a very expensive suitcase, and it was... returned to me with two broken wheels. It was the largest-sized suitcase, and to make matters worse, it was later sent to the wrong location. When I went there to retrieve it, the
I purchased a Flydubai ticket for a Dubai–Istanbul flight, but I mistakenly selected the wrong destination. When I calle...d for assistance, the airline’s representative gave me incorrect information, saying that the ticket could not be refunded or canceled. This same issue happened to me last year — d
On the night of June 1, during my flight from Istanbul to Dubai with Flydubai, a large amount of cash, my diamond ring, ...and my gold necklace were stolen from the handbag inside my cabin luggage. When I called Flydubai at the airport to report the theft, they told me they were not responsible for the
My checked luggage was opened without permission during my Flydubai flight from Ankara to Dubai, and several of my belon...gings were stolen. I have exchanged multiple emails and calls with the airline about this issue, but it has been over three months and I still haven’t received any response. The la

I purchased three Dubai tickets from Flydubai for my mother, father, and myself. These were refundable tickets. Two week...s ago, due to work reasons, I wanted to cancel my own ticket. However, I was designated as the “primary person,” which meant I could cancel the other two tickets but not my own. I
My family and I traveled round trip with Flydubai between Ankara and Dubai from January 22 to 25, 2025. On both flights,... items were stolen from my luggage! On the outbound flight, my Dyson hair dryer went missing — I was devastated and nearly cried. On the return flight, a perfume I bought in Dubai,
On our December 8, 2024 outbound flight to Dubai and December 12 return flight, both the breakfast and the main meal ser...ved on board were terrible. The food had a strong, unpleasant odor that filled the entire cabin. The smell made us feel nauseated, and the flight became extremely uncomfortable. B