Ketogoapp charged my card without consent, how can I get a full refund?

If Ketogoapp charged your card without consent,

Verify the charge first;

• Check your bank/app statement
• Confirm:
– Merchant name (Ketogo / KetoGo)
– Amount and date
• Take screenshots of:
– Transaction
– Any email/receipt (if exists)

Proof is essential.

Understand what likely happened;

• KetoGo is a subscription-based app (meal plans, diet programs)
• Many users report:
– Hidden subscriptions after trials
– Multiple unexpected charges

So this is a common issue, not rare.

Act immediately;

• Contact KetoGo support and write:
– “I was charged without my consent. I request a full refund and cancellation.”
• Include:
– Your email (used on signup)
– Transaction details
– Screenshot proof

Be direct and firm.

Cancel any active subscription;

• Go to:
– Account → Subscription → Cancel
• Or cancel via:
– App Store / Google Play (if purchased there)

Uninstalling the app does NOT stop billing

If the issue is not resolved;

Share your experience or file a complaint on Xolvie to warn others and get support.