I've noticed that my Kärcher vacuum cleaner doesn't seem to be picking up dirt and debris as effectively as it used to. What might be wrong?

On September 20, 2025, I purchased a Karcher SE 3 Compact Home carpet and upholstery cleaning machine from Teknosa for approximately ₺12,000. To my disappointment, the product showed serious malfunctions on its first use. While testing the machine, the water spray trigger got stuck in the pressed p...

In March, I purchased a Karcher VC 7 Cordless vacuum from Vadi Karcher (Tarlacılar Ev Gereçleri San.) for ₺20,000. Since the day I bought it, the product has not been working—it only shows a red light and gives an error. Because it is under warranty, I opened a service request in March. Twice I was ...

On October 21, 2023, I purchased a Karcher RCV3 robot vacuum from Media Markt for ₺14,000. For the past three months, the device has had serious problems with mapping and cleaning functions, and the issue occurs during every cleaning attempt, making the product unusable. I have already sent the vacu...

About 6–7 months ago, I purchased a Karcher KWD3S vacuum cleaner from Efe AVM, Kocaeli Körfez branch. Although I have been using the product regularly, both of the carpet heads broke during use about a month ago. The plastic quality is very poor, and it is disappointing that the parts failed in such...

Last year, I purchased a Karcher V7 vacuum directly from Karcher’s official website, paying around ₺12,000–₺14,000. From the moment it arrived, I have been dissatisfied with its performance. The suction power is extremely weak—barely stronger than a small handheld vacuum—and it only manages to colle...

On 27.05.2025, I purchased a Kärcher WD 3 S V-17/6/20 Car-Type Wet and Dry Vacuum Cleaner via Amazon for ₺5,799. Due to a water leakage problem from the tank, I delivered the device on 23.07.2025 to Gebze authorized service under warranty (Receipt No: SRV06640). At the time of delivery, I was verbal...

On March 15, 2025, I purchased a Kärcher T7/1 professional vacuum cleaner. Shockingly, after just a month and a half of use, the hose started to unravel and the plastic components began to fall apart. On June 12, I contacted customer service, and the product was picked up with service request number...

I purchased the Karcher RCV5 Robot Vacuum, and for about a year it worked fine. But then it started throwing constant connection errors and eventually lost all connectivity. I sent it in under warranty, and they claimed the motor had been replaced and that it was tested and functioning properly. How...

On 07.05.2025, I returned my Karcher brand vacuum cleaner to Media Markt, where I originally bought it, under the extended warranty. On 30.05.2025, I received a message on my phone stating that my upright vacuum cleaner had been repaired. I went to Media Markt to pick it up, but they said the vacuum...

I purchased a Karcher RCV5 robot vacuum cleaner on July 2, 2023. In April 2025, the device malfunctioned and was sent to the authorized service center. It was received by the service on April 11, 2025, and I was informed that it would be returned within 20 business days. However, as of today, May 21...

On August 3, 2024, I purchased a Karcher VC 6 Cordless Vacuum Cleaner after being persuaded by a product promoter. Unfortunately, the product turned out to be defective, and I’ve had no luck getting support from Karcher’s Istanbul service center. Every attempt to find a responsible representative ha...

I purchased a Karcher cordless vacuum cleaner and was initially satisfied with its performance. However, after just a few months of use, one of its parts broke. Since then, I have been trying to contact Karcher’s customer service via their website and phone calls, but all I hear is “we will get back...

The floor attachment of my Karcher VC 4 vacuum cleaner broke, and the dust container's pipe connection point cracked. I sent it to service on 27.01.205, and they sent it back saying it was repaired, but the connection point was still detached. I have been calling customer service for about 2 months ...

I bought a Karcher RCV 5 robotic vacuum cleaner, but after a while, it ceased to vacuum effectively. I sent the product to the service centre for repair since it was still under warranty. It has now been over 20 business days, and I still haven't received any updates or heard from anyone. Every time...

I purchased the Karcher RCV 5 robot vacuum on October 12, 2024. I used it a few times and noticed it left dirt in many places. When I checked the areas it mopped, I could still feel dust when I wiped with my hand. I reported this issue to the store where I bought it, and they asked me to bring it in...

I bought the Karcher VC6 stick vacuum in November, and within just 6-7 months, the battery stopped charging. Even the cheapest brands made in the Far East don’t fail this quickly, but the Karcher battery broke down, and I had to stop using the vacuum. I contacted Karcher service, but reaching them w...

We bought the Karcher RCV5 robot vacuum last year, and it worked fine for a few months. However, it soon stopped vacuuming even though it was running. We took it to the service center, and after a few weeks, they decided it needed to be replaced. But since we misplaced the receipt, they refused to g...

I purchased a Karcher RCV 5 robot vacuum, and after just a few months, it broke down. I sent it for repair, but when it was returned, it still wasn’t working properly and lacked suction. I had to send it in for repairs again, but despite the time that has passed, Karcher hasn’t fixed the issue, offe...

I bought a Karcher upright vacuum cleaner, and it broke after a few months. I sent it for repair, and a few days later, I was informed that it would be replaced with a new one within 10 days. However, over a month has passed, and I still haven't received anything. When I call, I can't get through, a...

I ordered a vacuum from karcher.com on April 26th. After a week with no shipping update, I became suspicious and attempted to contact the company. However, I was unable to reach them in any way. When calling their provided number, I was placed in a queue of about 30 people, but this number seemed in...

I purchased a steam machine from the Karcher Turkey online store on 22.04.2024, but it hasn't been shipped even after nearly a month. Attached are the call records for visual reference. Today, I endured a one-hour wait to call customer service. When it was finally my turn, the customer service repre...

I bought a Karcher Rcv 5 robotic vacuum. Yes, it was amazing at first, but by the third day, the motor system began producing noise. It took an hour to contact customer assistance, and then they disconnected the call. I called three more times after learning about the problem, waiting patiently for ...

I purchased a product directly from Karcher's official website. It has been six days without any updates. I was told by customer service that they would give me a call regarding the issue, but I have yet to receive any communication from them. It's quite disappointing coming from a brand like Karche...

We bought the Karcher RCV3 robot vacuum cleaner from their own website. They later delivered a glass cleaning machine as a present (it took one month). However, the machine does not function at all, with no indication of getting electricity. They contacted customer service and demanded a return for ...