Karcher KWD3S Vacuum Broken Carpet Heads Within 6 Months of Use

Karcher KWD3S Vacuum Broken Carpet Heads Within 6 Months of Use
Karcher KWD3S Vacuum Broken Carpet Heads Within 6 Months of Use
Seher
Kärcher
September 10, 2025 10:21 PM33

About 6–7 months ago, I purchased a Karcher KWD3S vacuum cleaner from Efe AVM, Kocaeli Körfez branch. Although I have been using the product regularly, both of the carpet heads broke during use about a month ago. The plastic quality is very poor, and it is disappointing that the parts failed in such a short time. I currently have to tape the broken heads together just to keep using the vacuum. I still have the warranty certificate, but I was unable to reach Karcher customer service for support. I request that this issue be resolved under warranty and that new replacement heads be provided to me. I ask that my grievance be addressed as soon as possible.

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