Unacceptable Delay From Karcher – Replacement Product Requested
I purchased a Karcher RCV5 robot vacuum cleaner on July 2, 2023. In April 2025, the device malfunctioned and was sent to... the authorized service center. It was received by the service on April 11, 2025, and I was informed that it would be returned within 20 business days. However, as of today, May 21