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Ryanair

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Ryanair

Complaints

50 complaints
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Kiwi.com Booking Paid but Ryanair RNR Confirmation Missing

May 21 4:58 PM18

I booked a Ryanair flight from Alicante to Kaunas for passenger Valentinas Girjotas, with the booking number 786750470, ...

Kiwi.com Refuses Refund Despite Proven Double Payment

March 22 10:43 PM6

I purchased two round-trip tickets (Budapest–Rome departure on March 14 and return on March 17) with Ryanair through Kiw...

Ryanair System Error Blocks Online Check-In and Charges €275 at Airport

January 25 11:38 AM2

On January 11, 2026, I traveled with my family (5 people total) from Dalaman to Bratislava on Ryanair flight FR7144. Sta...

Ryanair Failed to Communicate During Major Flight Delay

January 22 4:27 PM12

I was scheduled to fly with my daughter on a Ryanair flight from Dalaman Airport at 13:55. However, the flight has been ...

1

Ryanair Flight Delay Leaves Passengers Waiting for Hours

January 22 4:21 PM7

I am still being kept waiting at the airport for my Ryanair flight that was scheduled to depart from Dalaman to London a...

Ryanair App Failed During Online Check-In and Forced Airport Fee

December 29, 2025 12:12 AM24

On December 24, I attempted to complete online check-in through the Ryanair app for my flight FR1008 from Otopeni Buchar...

1

Ryanair Damaged My Luggage and Hasn’t Replied for Months

December 7, 2025 2:46 PM20

I travelled on Ryanair flight FR123 from London Gatwick to Dublin on 20 July 2025 and upon arrival I discovered that my ...

Ryanair Damaged My Luggage and Hasn’t Replied for Months

Ryanair Damaged My Luggage on London to Dublin Flight and Never Responded

December 7, 2025 2:31 PM3

On July 20, 2025, I flew from London to Dublin on flight FR123. When I collected my baggage at Dublin Airport, I noticed...

Ryanair Forced Passenger to Abandon Luggage Over 1 cm Size Dispute

November 17, 2025 12:23 AM2

On November 14, 2024, I experienced a serious hardship on my Ryanair flight from Venice to Berlin departing at 3:00 PM (...

Ryan Air Denied Boarding to EU Passenger Despite Transit Rights

November 11, 2025 5:28 PM40

On November 10, 2025, we experienced a major issue with a Ryan Air flight booked under the name O* D*** (PNR: HPPHRI)**....

Ryanair Passenger Denied Paid Baggage Allowance, Charged £82 Extra

November 4, 2025 5:45 PM47

On November 3, 2025, I experienced a serious issue during my Ryanair flight from London Stansted Airport to Vienna (Book...

Ryanair Online Check-In Error Led to 605 SEK and 55 EUR Unfair Fees

October 1, 2025 3:00 PM44

On October 1, 2025, I attempted to complete the online check-in for my Ryanair flight FR3616, but the system wouldn’t wo...

Ryanair Charged Me 60 EUR for Airport Check-In After No Online Email Was Sent

September 26, 2025 11:36 AM43

On September 24, 2025, I attempted to complete the online check-in for my Ryanair flight from Gothenburg to London (Rese...

I Face Check-In Problem on Ryanair App Due to Missing Passport Type Option

August 11, 2025 1:47 PM19

On August 10, 2025, I tried to complete check-in for my Dalaman–Bratislava flight through the Ryanair mobile app. Howeve...

I Face Nearly One-Year Delay from AirHelp on Ryanair Flight Compensation Claim

August 4, 2025 1:22 AM14

On September 13, 2024, I flew with Ryanair, and my flight was delayed by about 3.5 hours. The next day, on September 14,...

Ryanair Denied Boarding 20 Minutes Before Departure and Refused Refund

July 24, 2025 11:45 AM17

Ryanair caused us serious frustration when, despite arriving at the gate 20 minutes before departure, we were denied boa...

I Paid Twice for Check-In at Ryanair and Got Zero Help from Staff

May 14, 2025 10:17 AM27

Ryanair is without a doubt the worst airline I’ve ever flown with. I completed my check-in online, and yet they charged ...

I Paid for My Carry-On on Ryanair Despite Meeting Global Size Standards

May 11, 2025 10:33 PM22

Ryanair is hands down the worst airline I’ve ever flown with. The planes feel more like overcrowded village buses than c...

Brand Overview: Ryanair

Ryanair is an Irish low-cost airline operated by Ryanair DAC, part of Ryanair Holdings plc. Founded in 1985, the airline is one of Europe’s largest budget carriers, offering affordable short-haul flights across Europe, North Africa, and the Middle East. Ryanair is widely known for its low-fare business model and extensive route network.

Contact Info

Customer Support: Ryanair mainly provides support through its online Help Centre, live chat, and complaint submission forms.

Customer Support Email: [email protected]

Industry and Operations

Ryanair operates in the commercial aviation and low-cost airline industry. The company focuses on budget-friendly air travel while generating additional revenue through optional services and travel add-ons.

  • Low-cost short-haul passenger flights
  • Online flight booking and check-in services
  • Mobile apps for booking and travel management
  • Additional paid baggage and seat selection services
  • Priority boarding and travel add-ons
  • Flights across Europe and nearby international destinations
  • Charter and seasonal travel routes
  • Ancillary revenue model with optional service fees

User Sentiment

User sentiment toward Ryanair is mixed to negative. While many travelers appreciate the low ticket prices and large route network, complaints frequently focus on extra fees, customer service quality, flight disruptions, and refund handling.

  • Complaints about hidden or unexpected extra fees
  • Users reporting difficulties obtaining refunds after cancellations or delays
  • Concerns regarding baggage charges and strict luggage policies
  • Flight delays and last-minute schedule changes
  • Complaints about poor customer service responsiveness
  • Users reporting difficulties resolving compensation claims
  • Problems involving online check-in and boarding procedures
  • Accounts of limited communication during travel disruptions
  • Complaints regarding uncomfortable seating and onboard experience
  • Frustration over strict enforcement of airline policies

Share Your Experience

If you’ve experienced issues with Ryanair, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.