Without warning, my Kwai account was abruptly blocked. I've complied with the guidelines and only shared authentic content. I ask that my account be properly reviewed and reactivated right away so that I can use it once more.
I want to vote on short videos through the Moderator Center in the Kwai app, but I cannot complete this action. Every time I try, I receive an error message saying “Wait 3 seconds,” and the voting process never goes through. This issue has been happening since 06/02/2024, and it still persists today...
I just got a publishing ban on my Kwai account because my little sibling accidentally posted something inappropriate. By the time I saw it, the account was already restricted. I'm really sorry about this mistake and I'm asking for help to get the ban lifted. I didn’t mean to overlook this, and I’m r...
For the past 3–4 days, I have been unable to use the family creation feature in the Kwai app. I am using the latest version of the app on my Android device, but the button to create a family has completely disappeared. I updated the app, deleted and reinstalled it, and even restarted my device, yet ...
I am frustrated with the constant gambling content that appears every single day and every second on the Kwai Turkey app. Under the so-called “game” pages, users are encouraged to buy diamonds and gamble, and the amount of money flowing out of the country through this system reaches hundreds of mill...
For about a month now, I have discovered that two fake accounts have been created in my name on the Kwai app. One of these accounts was opened under the name “zehra S*****” and has shared many of my personal videos without my permission. The other fake account was created under the name “zehra uluta...
On August 29, my Kwai account was permanently banned without any explanation. I did not receive any notification or clarification either within the app or from customer support regarding the reason for this decision. My account is registered with the phone number 0532*****65. After the ban, I filed...
For the past two days, I have been experiencing message violations through private messages on the Kwai app. My username is cellatteksizhepiniz. I do not know who these messages came from, but I reported them through the app. Unfortunately, no solution has been provided so far. I have faced similar...
I have been saving diamonds on the Kwai app for a long time, and my balance is now worth around ₺600. However, I cannot link my account to either Papara or my bank account, which means I have never been able to withdraw any money to date. Each time I attempt a withdrawal, the same error occurs, and ...
I am unable to log into my Kwai account. I forgot both my Google password and the email address linked to my account. On top of that, I do not have any phone number registered to the account, which makes recovery even harder. My username is zavac65, and the account contains a large follower base alo...
When I log into my Kwai app account, I experience a critical issue where the entire Live stream section is missing. Normally, this section—labeled as "Live"—should appear right when I open the app, showing active live broadcasts. However, for some reason, it has disappeared completely from my accoun...
I use the Kwai app actively, and I am now facing a serious issue where my account has been permanently closed without any valid reason. I invested countless hours and significant effort creating content, engaging with the community, and building my account. Suddenly losing access to everything I wor...
Hello Kwai Team, In 2024, my Kwai account [@editalisaplarrr] was permanently banned. I believe this action was taken due to a misunderstanding. To the best of my knowledge, I have not violated any platform rules, or if I unintentionally made a mistake, I sincerely apologize and promise that it will...
I’m desperately asking for help because I can’t log into my old Kwai account, and I urgently need to access it. There are very important personal videos saved on that account—videos that I no longer want to be online. I’ve tried everything I can, but I’m completely locked out. Please, I’m begging f...
I’m an active user on the Kwai platform and have been enjoying creating and sharing videos for a long time. Recently, I noticed my monetization feature was suspended due to alleged “non-original videos.” I’m confused and want more details about why my account was removed from the monetization progra...
I’m desperate because I can’t log into my old Kwai account. Please, someone help me! If I can get back in, I want to delete the many videos I’ve stored there. These videos are very important to me. I’ve been trying urgently and begging for assistance because I really need access. Without help, I can...
I downloaded the Kwai app and see the bonus indicator, but the money I earn while watching videos never shows up in my account. I can’t claim any bonuses even though the “Get Bonus” message appears. Instead, it says “This feature is disabled for you.” I don’t understand why this is happening. I even...
I’ve earned money on Kwai by watching videos and logging in daily, investing my time and effort to build up my balance. However, Kwai has frozen the linked bank accounts, and even though I have funds in my balance, I can’t withdraw any money. This is extremely frustrating and unfair. I worked hard t...
I am very frustrated with Kwai. I used to be able to withdraw my earnings without any problems, but now, even though my account is properly linked, I can no longer complete any withdrawals. My accumulated balance just sits there, and every time I try to withdraw, the transaction fails without any cl...
I am extremely frustrated with Kwai. My withdrawal process has been completely blocked, and despite reaching out multiple times to customer support, I keep receiving the same automatic responses over and over again. No one actually addresses my problem, and I am left with no clear explanation or sol...
I am very frustrated with my experience on Kwai. I added two different IBANs to my account, but neither of them was accepted. Because of this, I am completely unable to withdraw my earnings. I have spent a lot of time watching videos and participating actively on the platform, and now I feel like al...
I am extremely frustrated with Kwai. I purchased 1420 diamonds through a bank transfer, paying ₺740, but the diamonds never appeared in my account. This is completely unacceptable for a platform that claims to be reliable. I am requesting immediate action: either my ₺740 must be refunded to my bank...
I am very frustrated with Kwai. I can no longer withdraw my money because the app refuses to approve my bank accounts. I haven’t received any warning, error message, or explanation as to why this is happening. There is no communication at all, and I am completely left in the dark. If this situation...
I am extremely frustrated with Kwai. I have been trying to withdraw the money in my account, but no matter what I do, the system will not allow it. I even tried linking different bank accounts, but nothing works — the withdrawal process fails every single time. This situation is unacceptable for a ...
