Visionfy Logo

Visionfy

Visionfy Logo
Visionfy

Complaints

5 complaints
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Refund 100% Of My Money

On October 24, 2026 at around 11:00 p.m., an amount of 699.00 was charged to my GCash account by “HONG KONG VCREATION CL...

Unauthorized ₱699 Visionfy Charge

2

I am writing to report an unauthorized and very distressing transaction involving Hong Kong Vcreation Cloud Technology L...

Visionfy Unauthorized Auto Debit Requesting Refund

8

On October 10, 2026, 699 Philippine pesos were deducted from my GCash account for a transaction under the name “Hongkong...

GCash Deducted ₱699 for a Visionfy Service I Never Used

10

On October 3, 2026, an amount of ₱699 was deducted from my GCash account for a payment to HONG KONG VCREATION CLOUD TECH...

Visionfy Unauthorized GCash Auto-Debit and Refund Request

13

I recently discovered an unauthorized auto‑debit transaction linked to a Visionfy subscription on my GCash account. On O...

Brand Overview: Visionfy

Visionfy is an online artificial intelligence platform providing automated video generation services. The service is owned and operated by Hong Kong VCreation Cloud Technology Limited and was established in 2026. It focuses on enabling individuals and digital creators to generate video content from textual descriptions and static images using modern AI models.

Contact Info

Customer Support Email: [email protected]

Phone Number: +852 52647012

Industry and Operations

Visionfy operates within the generative artificial intelligence and digital media software industry. The company provides a web-based video production tool that automates content creation through a credit- and subscription-based model. Key features and services include:

  • Text-to-Video Creation: Generating video clips based on user-entered text descriptions and prompts.
  • Image-to-Video Animation: Transforming static photographs or graphics into short dynamic video clips.
  • AI Model Integration: Providing access to various deep learning video rendering engines with multiple aspect ratios.
  • Subscription Services: Recurring monthly or plan-based memberships that grant video generation credits.

User Sentiment

Overall user sentiment surrounding Visionfy is predominantly critical, with most public discussions and reviews focusing on billing practices, automatic subscription enrollment, and challenges in obtaining refunds.

  • Unexpected or Unauthorized Charges: Numerous consumers report finding unfamiliar deductions on their credit cards or digital payment wallets, frequently listed under the corporate entity Hong Kong VCreation Cloud Technology Limited.
  • Automatic Subscription Renewal: Users complain that low-cost trials or one-time promotional tests convert into high recurring monthly charges without explicit or noticeable reminders.
  • Strict No-Refund Terms: Many customers express dissatisfaction with the platform's non-refundable policy once a billing cycle starts, making it difficult to receive reimbursement for accidental sign-ups or disputed debits.
  • Cancellation Complications: Users highlight difficulties navigating the account interface to cancel memberships or remove linked payment credentials before recurring fees apply.

Share Your Experience

If you’ve experienced issues with Visionfy, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.