For approximately three weeks, I was unable to make a payment through TuneCore, which resulted in my songs being removed... from all digital music platforms and becoming unavailable to listeners. Today, I completed the overdue payment and resolved the outstanding balance. However, despite the payment b
On May 9, TuneCore made four consecutive unauthorized charges to my personal bank card, each in the amount of approximat...ely $52, with the transaction description listed as “personal care services.” I have never had a TuneCore account, subscription, or any prior business relationship with the company
My pop album titled “u*** u***** - Kadeh,” which I scheduled for release on April 1, 2026 through TuneCore, had complete...d all approval stages and had already moved to the distribution phase. During this process, I only contacted support because I was unable to use Turkish characters in the song titl
I was distributing music I created with Suno AI through TuneCore and sending my releases to all major digital music plat...forms. Although my songs were generated with artificial intelligence, Suno AI’s terms of use clearly state that I have the commercial usage rights and copyright ownership for the w
My earnings of $1,249 from my music release titled “Aşkım Çok Pardon 2.0,” which is distributed through TuneCore, have n...ot been paid to me because of a fraudulent copyright claim made by a fake rights management group. This group falsely presented itself as the owner of my work and caused my song to
I am experiencing a serious payment issue regarding the Spotify streaming revenue for my music distributed through TuneC...ore. Based on my streaming numbers, I expected to receive between $120 and $150 in royalties. However, only $27 has been reflected in my TuneCore account. The difference is substan
Even though my TuneCore account is registered with Turkey as my country, I am unable to purchase a package using Google ...Pay. I want to buy a $22 plan, and I have enough funds in my Google Play balance. However, when I reach the payment screen, I receive a country-related error message. Since Turkey
I have been trying to upload songs through my $49 TuneCore Unlimited plan for several days, but for the past 4–5 days I ...have been unable to upload any of my music due to a system error. Even though I complete every required field during the upload process, the platform consistently generates an erro
I paid approximately $100 to upload my song through TuneCore, but I continue to receive an "Action Required, Please Repl...y to This Email" warning in the system. I completed all requested corrections and responded to the email I received on November 11, yet the same warning remains active and the proc
On December 10, I submitted my music release through TuneCore for digital distribution. However, even after three days h...ave passed, the release is still showing as "under review," and no action has been taken. I uploaded my song, release ID 1233135280, for distribution across all major digital strea
I use the TuneCore Pro service. Three days ago, my video on YouTube was deleted first, and then today, my songs were rem...oved from Spotify, Apple Music, and all other digital platforms, with no notification whatsoever. I can't log into my account, and I'm not receiving any emails to my recovery email
My two songs, "Yanına Kalmasın" and "Yalan," which I distributed digitally through TuneCore, were taken down from all mu...sic platforms yesterday without any explanation or notification. I reached out to TuneCore customer service about this, and I was told I'd get a response within one business day, b
About 3 months ago, I paid $49.99 through TuneCore to release my work titled "İlahi Adalet" (UPC: 859797459863). I made ...my payment by credit card. However, in the time since, my work hasn't been released, and I haven't received any information whatsoever. During this time, I tried reaching out to Tu
TuneCore is a prominent digital music distribution, publishing, and licensing platform based in New York City. Founded in 2006, the service enables independent musicians to release their work globally without a traditional record label. In 2015, the company was acquired by the French music company Believe Music, which continues to operate as its parent organization.
Email: [email protected]
Phone: (646) 651-1060
While a corporate phone number is publicly available, TuneCore primarily directs its users to resolve customer service inquiries through their online help center and email support system.
TuneCore operates within the music technology and digital distribution industry. The brand provides a platform that connects independent artists with major digital streaming services and online music stores. Through subscription-based pricing models, artists can upload their music and retain full ownership of their masters and streaming royalties.
Despite its large user base in the independent music scene, user sentiment frequently highlights frustration regarding customer relations and dispute resolution. A significant number of creators express dissatisfaction with rigid platform policies and a lack of transparent communication when technical or financial problems arise.
If you have experienced issues with TuneCore, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
