I subscribed to Envato Elements on 08.02.2025 and have been using it with a paid plan. However, today, I have not been a...ble to download a single file, despite urgently needing resources for my work. I run a creative advertising agency, and every minute counts — yet I’ve been stuck with this unresolv
I already have an active Envato account, but for some reason, I am unable to log in properly. Even when I manage to acce...ss the platform, the moment I try to complete a subscription payment, the system redirects me to an “Account Locked” page without any explanation. This keeps happening automatical
I’ve been trying to create and use an account on Envato Elements, but no matter what I do, the system won’t let me in. I... first tried signing up via email, then with my Google account, but both methods resulted in repeated login errors. Even when the account creation seems to go through, I immediatel
I purchased an After Effects template from Envato Elements for a time-sensitive project, but the file turned out to be c...ompletely unusable. The template does not function properly with the current version of After Effects and fails to load the Trapcode plugin settings at all. Even though my software
I subscribed to Envato Elements for one month because they advertise “unlimited downloads”, but that promise turned out ...to be misleading. After downloading several items, I was suddenly blocked from accessing more content. It appears they’ve placed hidden download limits, which completely defeats th
I tried purchasing a theme through my Envato account, but right after entering my payment details, I received an “auto l...ock” error and was completely blocked from continuing the transaction. Not only did the system prevent me from buying the product, but it also locked my account without explanation
I’ve been trying to sign up for a monthly subscription on Envato Elements, but the platform has been nothing but frustra...ting. I created an account using both my email and Google login, yet every attempt to log in fails, constantly giving me error messages. I double-checked my email, password, and ev
I’ve purchased several themes on Envato in the past without issue, but during my most recent theme purchase attempt, my ...account was suddenly locked right after the transaction. The payment was reversed and sent back to my bank, but now I’m left completely locked out of my account. I urgently need a
I was shocked to discover that Envato charged my credit card without my knowledge or authorization. I never made any suc...h purchase, and the transaction definitely did not come from me. There was no email notification, no invoice, no confirmation—absolutely nothing until I saw the charge on my statem
