We have a Hyundai Bayon that’s just 7 months old with only 8,000 km. Due to a malfunction, the car wouldn’t start and had to be towed to the authorized Hyundai Coşkunlar service center in Çekmeköy. The issue turned out to be a faulty battery. The service center told us the battery was made by Yiğit ...
"First of all, I would like to thank the Hyundai Headquarters customer representatives for applying and embodying the Hyundai philosophy. But I cannot say the same for Hyundai Erdemir. As if I am not the victim here, the Hyundai Erdemir customer representative presents this repair to me as if it is a favor, and as if I have not already waited long enough in this process, tells me that it can only be done after August 18, delaying my repair process by about 3 more weeks. If you also leave your job like the others, how many more people will I have to explain my problem to during this process? My Hyundai Erdemir representative, who said 'let me ask a technician and get back to you during the day' but never called back, I am sharing the photos of the so-called masterpiece workmanship. I want my car to be repaired as soon as possible."
I am writing to express my deep disappointment regarding the bodywork service I received from Hyundai Erdemir. Frankly, I believe that even an average...
After buying an electric vehicle from Hyundai, I anticipated a hassle-free experience, but the 15,000 km maintenance interval has turned into quite a challenge. Unlike many other brands that provide scheduled maintenance at 30,000 or even 40,000 km, I find it puzzling that Hyundai mandates service s...
I purchased my 2023 Hyundai i10 1.2 MPI brand new on December 12, 2023. In May 2025, with only 10,678 km on the vehicle, it began to stall on its own while driving. When I took it to the authorized service center, they initially claimed there was no issue. Later, they suspected a timing chain proble...
Dear Hyundai Turkey Representative, I am the first and sole owner of a 2022 Hyundai Tucson. The multimedia system of my vehicle started experiencing freezing issues when it had only 3,000 to 5,000 kilometers on it—just 2 to 3 months after purchase. I have reported this issue multiple times and conta...
I am absolutely furious! My 2024 Hyundai Tucson 1.6 Diesel, with a shockingly low 2300 km on the odometer, just threw an "Exhaust System Check" warnin...
I am absolutely incandescent with rage over my Hyundai Ioniq 6! The driver's side window developed a crack, and it’s been growing larger by the day. This is a massive headache I didn't sign up for. I immediately contacted Hyundai Erdemir service, where I bought the car, to get this sorted. They told...
Dear Hyundai Customer Service, I am writing to express my deep disappointment regarding the unresolved repair process of my 2020 Hyundai Tucson. On April 7, my vehicle was severely damaged after being struck on the right side by a taxi. The airbags were deployed, and the front passenger seat became ...
I purchased my Hyundai vehicle as brand new on 30.07.2019. All maintenance and repairs have been carried out at the authorized service center; it has never been taken elsewhere. I have all the invoices, and the vehicle is still under warranty. The first issue occurred on 23.12.2024 when the engine w...
I also applied to Hyundai's headquarters in Korea (This is my second application to you. My vehicle has been in service for 41 days but no one has informed me yet. I will apply to the court regarding the issue and will start a campaign so that no one will buy it. "I purchased your electric Kona vehi...
I own a Hyundai Ioniq 6, which I purchased brand new from the dealership 17 months ago. From the very beginning, the passenger seat had a visible factory defect, and now the leather upholstery across the seats has started to deform significantly. When I brought the issue to the attention of the auth...
I’m a Hyundai Ioniq 5 owner, and I’m extremely frustrated with the short service interval policy set by Hyundai Turkey. While Kia, a sister brand, has increased its maintenance schedule to 2 years or 30,000 km, Hyundai still insists on 15,000 km or 1 year, which makes no sense—especially for a fully...
I own a 2019 Hyundai Kona Style with 96,000 km on it. Shortly after purchasing the vehicle, I encountered a diesel particulate filter (DPF) fault while on a long drive. When I returned to Ankara, I took it to the service center. After extensive inspections, they replaced the DPF. But not long after...
My 2023 model Hyundai i10 Style package vehicle has been giving a battery warning for months and the fuel consumption average is 12 liters. Although I told the service, they did not take it seriously. They said that when the normal annual maintenance is done, the fuel consumption average will decrea...
At the end of January, I purchased a 2025 model Hyundai Bayon from the Kağıthane Hyundai Elmas dealership. Just one day after I started using the car, I began hearing an unidentified noise from inside the vehicle. I informed the service center, and they asked me to bring the car back for inspection....
Dear Sir/Madam, On 17.01.2025, I purchased a brand new Hyundai Ioniq 6 from your Erdemir Beylikdüzü branch and paid ₺1,700,000. During the purchase, I was assisted by your sales representative Mr. B**** D******, who provided excellent service and was very attentive throughout the process. At the ti...
I bought a Hyundai i20 from Sönmezler Otomotiv in Çanakkale, Turkey. The car turned out to be defective, and they showed no interest in resolving the issue. They even tried to blame me. It’s been 9 years and still no solution. Even though I won the court cases, nothing has been done. Hyundai Turkey’...
Hello, my Hyundai Bayon, which I purchased on December 19, 2024, suddenly broke down. The entire system showed an error, all the car’s systems shut down, and a message appeared to check them. I took the car to the service center on January 31, 2025, and since then, I have not received any communicat...
I recently purchased a 2024 Hyundai Tucson (chassis number TMAJB81B0RJ569570) 1.5 months ago. While washing the car, I accidentally noticed paint residue and splatter left from the factory painting process on the roof. This is disappointing, as I specifically chose a brand-new vehicle to avoid such ...
I have a Hyundai kona 2021 model 1.0 vehicle. Due to problems with shifting gears in my vehicle, the double clutch was replaced by Maslak Hyundai service in April 2024. I had a problem again in December 2024 due to the closure of the Maslak service, I took the vehicle to Hyundai Ucar Automotive, I l...
I bought a Hyundai Bayon vehicle in October 2024 as a new one. When I started using the vehicle, I noticed that the vehicle's wipers did not work automatically, when I turned on the wipers, the vehicle's high beams came on, and the headlights did not work like the normal headlight lever or the headl...
I purchased a brand-new Hyundai Ioniq 6 from the dealership, but the vehicle did not include a Mode 3 (Type 2) AC charging cable. When I raised this issue with the dealership, they informed me that the cable is not part of the vehicle package. This is incredibly frustrating, as one of the most crit...
On October 30, 2024, I purchased a Hyundai Ioniq 6 Advance from Malatya Hyundai Şampiyon Authorized Service. However, on November 20, 2024, around 5:00 PM, I encountered a serious issue. While entering my home's parking area, a "Power Limited" warning with a turtle icon appeared on the car's screen....
I purchased a brand-new Hyundai Ioniq 6 just 5-6 months ago, and now I’ve been informed that the motor is faulty and needs replacement. This is unacceptable for a vehicle of this age, and the value of my car has significantly depreciated as a result. When I contacted Hyundai and requested a full re...