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My 2023 Hyundai i10 Engine Failed at 10,000 km

July 7, 2025 5:46 PM50

I purchased my 2023 Hyundai i10 1.2 MPI brand new on December 12, 2023. In May 2025, with only 10,678 km on the vehicle, it began to stall on its own while driving. When I took it to the authorized service center, they initially claimed there was no issue. Later, they suspected a timing chain problem and ordered replacement parts. When they informed me that the car had been repaired and was ready for pickup, I found out that 7–8 critical engine components had been replaced, including the cylinder head, head gasket set, bolts, and lower cylinder head. I bought this car brand new—how can such extensive repairs be necessary on a vehicle that’s only 15 months old with 10,000 km? The engine was almost completely disassembled and rebuilt. Despite this, the brand has neither offered compensation for loss of value nor provided a replacement vehicle. They have effectively forced me into taking legal action. I never expected such a serious issue and such indifference from a reputable brand like Hyundai. I will be sharing this entire experience across social media platforms and will pursue all my legal rights to the fullest.

Ceyhan
July 26, 2025 9:31 AM

My problem was not resolved. They said that what happened did not constitute a loss in value. They repaired my vehicle under the free warranty and delivered it to me. No assistance was provided regarding engine replacement, vehicle replacement, or loss of value. They chose to pursue the matter in court.

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