I own a Hyundai Ioniq 6, which I purchased brand new from the dealership 17 months ago. From the very beginning, the passenger seat had a visible factory defect, and now the leather upholstery across the seats has started to deform significantly. When I brought the issue to the attention of the authorized service center, they claimed this condition is “normal.”
Let me be clear—this car was purchased brand new, and visible wear on factory leather in less than two years is absolutely not normal. Despite being under warranty, they informed me that the issue wouldn’t be covered. After a 4-day inspection, they said any replacement or repair would be my responsibility, including all costs.
Hyundai, I expect better quality and service for a premium vehicle like the Ioniq 6. You cannot dismiss clear manufacturing defects and pass the cost onto your customers. I’m requesting a full investigation and warranty-covered repair or seat replacement without delay. This experience has been frustrating and unfair—take accountability and resolve this promptly.
I purchased a brand-new Hyundai Ioniq 6 just 5-6 months ago, and now I’ve been informed that the motor is faulty and needs replacement. This is unacceptable for a vehicle of this age, and the value of my car has significantly depreciated as a result. When I contacted Hyundai and requested a full re...
I purchased a Hyundai Ioniq 6 from the Hyundai Erdemir dealership approximately four months ago. For the past three months, I have been experiencing consistent problems at charging stations where the vehicle fails to establish a connection or engage with the charging gun. Despite reporting this issu...
I am absolutely incandescent with rage over my Hyundai Ioniq 6! The driver's side window developed a crack, and it’s been growing larger by the day. This is a massive headache I didn't sign up for. I immediately contacted Hyundai Erdemir service, where I bought the car, to get this sorted. They told...
I purchased my Hyundai vehicle as brand new on 30.07.2019. All maintenance and repairs have been carried out at the authorized service center; it has never been taken elsewhere. I have all the invoices, and the vehicle is still under warranty. The first issue occurred on 23.12.2024 when the engine w...
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