I am using Parimatch from India, and on February 3, 2026, my deposited balance was automatically converted into bonus balance without my consent. I deposited 1,000 INR via UPI as real money, but instead of remaining in my main balance, the entire amount was moved to the bonus section. This issue is not explained in Parimatch’s support or help topics, so I could not find a proper way to resolve it through the app. I did not select or request any bonus; I only wanted to deposit and use my own money as a real balance and be able to withdraw it when needed. I request that the 1,000 INR that was converted into bonus balance be returned to my real balance so that I can withdraw it, or alternatively that the full amount be refunded back to my UPI account. I ask that this situation be reviewed and corrected as soon as possible.
I am writing regarding an issue with my Parimatch account where my deposited amount has been blocked without any explanation. On 28/12/2025, I made a deposit of 1,500 via UPI from India into my Parimatch account, and shortly after, the amount suddenly became blocked and inaccessible. There was no pr...
I have been using Parimatch for years without any major issues, but I am now facing a very upsetting problem with a deposit that has not been credited or refunded for many days. On 28 November 2025, I made a deposit of 1,000 INR to my Parimatch account via UPI using the Navi app linked to my Indian ...
I made a deposit of 10,000 INR to my Parimatch account on January 1, 2026, via Paytm UPI. The amount was deducted from my Paytm account, but on Parimatch it showed as “processing” for two days and was then finally marked as “declined.” At first, I was informed that the amount would be refunded with...
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