Hyundai Tucson 2020 Front Seat Cover Providing Problem

Dear Hyundai Customer Service, I am writing to express my deep disappointment regarding the unresolved repair process of my 2020 Hyundai Tucson. On April 7, my vehicle was severely damaged after being struck on the right side by a taxi. The airbags were deployed, and the front passenger seat became completely unusable due to the impact. On April 14, I delivered my vehicle to Uçar Hyundai, an authorized Hyundai service center in Turkey. However, despite nearly two months passing since the delivery date, my vehicle has not yet been returned to me. The delay is reportedly due to the unavailability of a replacement seat cover. It is shocking and frustrating that Hyundai, one of the leading industrial corporations in Turkey, has not been able to supply a single seat cover in two months. Hyundai Turkey has reportedly contacted the manufacturer regarding this issue, but unfortunately, no response has been received so far. Being without a vehicle for two months has caused significant inconvenience and disruption to my daily life. Although I have been satisfied with my vehicle overall, this experience has seriously damaged my trust in the Hyundai brand. I am now reconsidering whether I would choose Hyundai again when purchasing a new car in the future. I kindly request an urgent explanation and resolution to this issue. I hope Hyundai will take the necessary steps to restore customer trust and ensure that similar situations are prevented in the future.