Hyundai Manufacturing Error and Service Problem




I also applied to Hyundai's headquarters in Korea (This is my second application to you. My vehicle has been in service for 41 days but no one has informed me yet. I will apply to the court regarding the issue and will start a campaign so that no one will buy it. "I purchased your electric Kona vehicles from your Ankara Akbak dealer on January 29, 2025. My vehicle did not start on April 17, 2025 and I called your authorized service. Your service personnel examined the vehicle and could not start it either. Thereupon, we took the vehicle to your authorized service by tow truck. First, they could not find the problem so they removed all the electronic devices of the vehicle. They removed the vehicle. As a result of the examinations, they said that the electronic brain in the vehicle was faulty and locked the transmission. They said that this problem could be solved within 90 days. I have used many Hyundai vehicles to date and have been satisfied. I request that my Kona vehicle with a manufacturing defect be replaced with a new one under warranty.") I wrote to them like this. I also sent a notice to the company and the dealer. No response yet. They are trying to intimidate me by prolonging the work, but I will use all my legal rights no matter if it takes 5 years. In addition, they left the vehicle outside, the electric vehicle was under heat, it rained hail during this time, the doors did not close, all the parts were disassembled. They even had a hard time finding out what was wrong with the electric vehicle. They are still looking at it like they are looking at a gasoline or diesel vehicle. They do not even understand the problem. Definitely do not give your vehicle to Akbak's Service.






