I’m a Hyundai Ioniq 5 owner, and I’m extremely frustrated with the short service interval policy set by Hyundai Turkey. While Kia, a sister brand, has increased its maintenance schedule to 2 years or 30,000 km, Hyundai still insists on 15,000 km or 1 year, which makes no sense—especially for a fully electric vehicle.
Other electric vehicle brands like Tesla and Togg offer much longer maintenance intervals, making Hyundai's policy feel outdated and opportunistic. Worse yet, all they do at these overpriced checkups is change a pollen filter and top up the windshield washer fluid, yet the service charge is a shocking ₺5,000 per year.
To make matters more frustrating, Hyundai in Europe follows the 2-year or 30,000 km policy, proving that Turkish customers are being treated unfairly.
Hyundai Turkey, I urge you to revise this unjust policy immediately. We should not have to pay thousands every year for what amounts to a basic inspection. If your global service standards are more customer-friendly elsewhere, they should apply here as well. Take responsibility and treat your Turkish customers with the respect they deserve.
After buying an electric vehicle from Hyundai, I anticipated a hassle-free experience, but the 15,000 km maintenance interval has turned into quite a challenge. Unlike many other brands that provide scheduled maintenance at 30,000 or even 40,000 km, I find it puzzling that Hyundai mandates service s...
The Hyundai distributor in Türkiye completely disregards the growth of electric vehicle sales and customer support. They don't hesitate to call for maintenance every 15,000 km, wasting time and money, and losing customers. Because of this, I'm not considering selling my car and never buying another ...
I own a Hyundai Ioniq 5 (facelift model) that is supposed to include a remote connectivity feature. However, this feature is not enabled in Turkey, leaving customers like me unable to use a core function of the car. It's frustrating that brands like Togg and Tesla offer this functionality in Turkey,...
To whom it may concern, My name is Doğanay A***. I am writing this letter to you from Istanbul, Turkey. On October 15, 2024, I purchased a new IONIQ 5 PE Advance 125 kW 4x2 vehicle with license plate number 34 MFG 4** and chassis number KMHKN81B6RU306*** from a dealership. In June 2025, when the veh...
On October 30, 2024, I purchased a Hyundai Ioniq 6 Advance from Malatya Hyundai Şampiyon Authorized Service. However, on November 20, 2024, around 5:00 PM, I encountered a serious issue. While entering my home's parking area, a "Power Limited" warning with a turtle icon appeared on the car's screen....
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