1

Hyundai Ignored My Battery Warning and High Fuel Use in My i10 Style

March 27, 2025 11:29 AM26

My 2023 model Hyundai i10 Style package vehicle has been giving a battery warning for months and the fuel consumption average is 12 liters. Although I told the service, they did not take it seriously. They said that when the normal annual maintenance is done, the fuel consumption average will decrease. I insisted that the issue should be checked more thoroughly, but they dismissed my concerns. Even basic questions I asked were left unanswered or brushed off. As someone who has no knowledge of engines, I know that fuel consumption will not decrease in this way. I even asked if there might be a deeper issue causing both the battery warning and high fuel consumption, but they showed no interest in investigating further. Unfortunately, the relevant customer service representative does not know.

April 2, 2025 3:06 PM (6 days after complaint)

Dear Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn the process you experienced into satisfaction as soon as possible. A Customer Relations Officer from our Customer Relations Department will contact you regarding your application. You can forward all kinds of information, suggestions, thanks, documents, and solution requests about our products and services to the Hyundai Authorized Dealer and Service from which you received service, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your opinions and requests with the Hyundai General Directorate, you can reach our customer relations experts via the Hyundai Consultation Line between 08:00-18:00 on weekdays; you can leave a voicemail on our consultation line outside of working hours and on weekends. You will be contacted on the first business day following your voicemail. You can also reach the Customer Relations Department via the Contact Form under the “Contact Us” Menu. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Hyundai Customer Relations

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