ySense Logo

ySense

ySense Logo
ySense

Complaints

13 complaints
Search in results...

ySense Reward Access Blocked for €10 MediaMarkt Gift Card

1

I earned a €10 MediaMarkt gift card by completing surveys through ySense. I received an email informing me that I had ea...

ySense Reward Access Blocked for €10 MediaMarkt Gift Card

ySense Suspends Account When Customer Tries to Withdraw $46.58

1

I have been a member of the ySense survey and rewards platform for more than eight months. During this time, I earned mo...

ySense Completed Surveys Marked as Disqualified After Errors

3

For the last two months I have been experiencing ongoing technical problems on ySense that have recently become much mor...

ySense Removes Payoneer and Blocks Access to $50 Balance

1

For approximately seven months, I completed surveys through the ySense app, which was often extremely slow and difficult...

Ysense Did Not Credit Promised $126 for Completed Offer

May 12, 2024 11:44 AM33

I completed an offer on Ysense that required me to reach a specific level in a game within 46 days and make one in-game ...

Unable to Verify Phone Number on New Ysense Account

January 26, 2024 10:13 PM43

I recently created a new account on Ysense, but I’m unable to verify my phone number. The system says the number is alre...

Unable to Access My Ysense Account and Funds Withdrawn Without Consent

January 23, 2024 7:26 PM40

I am unable to access my Ysense account, and I have no idea why. When I first joined, I was informed that the service wa...

YSense Offer Wall Removed Monopoly GO: No Reward After Reaching Level 18

January 8, 2024 6:24 PM25

I downloaded Monopoly GO from the YSense offer wall and reached level 18 as required to earn the reward. However, the ga...

YSense Surveys Keep Failing and Rewards Not Credited Despite Completion

January 7, 2024 4:52 PM65

YSense has been incredibly frustrating to use lately. Despite completing surveys within the required time frame, I keep ...

ySense Survey Restriction: Apology and Urgent Request for Ban Removal

January 4, 2024 4:17 PM21

I apologize for my mistake in violating survey rules on ySense and sincerely regret any misuse on my part. Please lift m...

Ysense Surveys Won’t Open Despite Completed Profile – No Support

December 24, 2023 3:01 PM65

Even though my Ysense profile is fully completed and up to date, I can’t access any surveys. The platform keeps telling ...

ySense Keeps Locking My Accounts – I Can’t Access Any of Them

December 23, 2023 8:18 PM37

I created seven ySense accounts, and every single one has been locked with a message saying, "Account not found." This m...

Brand Overview: ySense

ySense is an online rewards and survey platform established in 2007 and operated as part of Prodege, LLC. The platform allows members in many countries to earn rewards by completing surveys, online offers, tasks, and other activities.

Contact Info

Support Email: [email protected]. Customer Support: Users can submit support tickets through the ySense Help Center and, for eligible account activity, through their transaction history.

Industry and Operations

ySense operates in the online rewards, paid-survey, and consumer research industry. It connects users with surveys, offers, and tasks from market research and advertising partners in exchange for cash or other rewards.

  • Paid online surveys
  • Online offers and promotional tasks
  • Game and app-related tasks
  • Cash and gift card rewards
  • Referral and affiliate opportunities
  • Daily checklist bonuses
  • Multiple redemption options depending on country
  • Mobile and web access

User Sentiment

User feedback is mixed, with recurring concerns about survey disqualifications, missing rewards, account deactivation, withdrawal options, and customer support. Some users report successfully earning and redeeming rewards, while others say they experienced difficulties receiving credits or accessing their earnings.

  • Surveys ending without compensation
  • Missing or delayed survey and offer credits
  • Account deactivation or suspension
  • Withdrawal and cash-out difficulties
  • Limited or changing payment options in certain countries
  • Gift card redemption problems
  • Game and offer tracking issues
  • Technical problems with surveys or tasks
  • Customer support response delays
  • Verification and account-access issues

Share Your Experience

If you have experienced a problem with ySense, you can share your complaint or experience on Xolvie to help other users understand common issues and find relevant solutions.