I have lost access to my Sidra Authenticator for my Google account for about one month and have not been able to log in. I tried many times to recover or reset the authenticator, but it is not working and I am still locked out. I kindly request that my identity be verified and that my Sidra Authenticator be reset or alternative access be provided so that I can regain access to my Google account. I am ready to provide any information or documents needed to confirm my identity. I ask you to help me resolve this situation as soon as possible because I urgently need access to my account.
Dear Sidra support team, I have lost access to my Sidra Authenticator. Please, I request a reset of my authenticator. I have been trying so many times but it is not working. Please help me resolve this situation for me. Please help me. Thank you.
I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...
I am a user of the Sidra app, and I have been unable to access my account since the first day of this month because I am locked out by two-factor authentication (2FA). I lost access to my authenticator codes, and as a result, I can no longer complete the 2FA step required to log in. So far, I have ...
I have been locked out of my Sidra Chain account for more than two months because I lost access to my Google Authenticator after resetting it. Since the reset, I have been unable to log in, as I can no longer use the 2FA codes linked to my Sidra Chain account. On November 7, I contacted Sidra Chain ...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
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