I purchased my 2024 Hyundai i20 Elite from the Hyundai Akbak dealership about 13 months ago. The car came equipped with Hankook Ventus Prime3 tires, and since day one, their road grip has been almost nonexistent. I have been driving for 39 years and have never experienced such poor tire performance ...
About five days ago, my Hyundai Tucson started experiencing vibration and transmission failure. Since my vehicle is under warranty, I took it to the authorized service center. However, the service staff claimed that no fault was detected on their diagnostic device and returned my car without perform...
Since the day I received my brand-new Hyundai Tucson in September 2025, I have been experiencing an issue with the air conditioning system. The AC stops working and does not cool when set to the windshield mode only. However, when it is set to the foot and windshield mode, the cooling works properly...
My 2022 Hyundai Assan Tucson has only 27,000 km, and for the past 5–10 days, the multimedia screen has been malfunctioning—randomly switching between the radio and other menus on its own. I personally visited the Hyundai Assan dealership in Çakırlar, Trabzon, to show the issue. I explained that ther...
Since July 14, 2025, my Hyundai Kona Electric has been waiting at the Kütahya Karseç Hyundai Authorized Service Center. After the vehicle was delivered due to a battery module failure, I was informed that the part had been ordered. However, since that date, no concrete progress has been made, and th...
My Hyundai Staria Hybrid vehicle was delivered to the Antalya Cangarlar Authorized Service on September 2nd due to damage that occurred while parked. ...
I am experiencing a battery problem with my 2022 Hyundai Kona Electric. The vehicle does not charge and therefore cannot be used. Since March 2025, I have been in contact with the Ş* A******* dealership. Each time I call, I am told that the battery is “on the way” and that I will be contacted, but t...
I am trying to book an appointment at the Istanbul Odak Bayrampaşa service center for my Hyundai Tucson using the myhyundai app. However, I cannot book an appointment through the app; I cannot select a date in the appointment steps and cannot complete the process. This problem existed last year and ...
I purchased my Hyundai Ioniq 6 approximately 3 months ago. Despite the vehicle having only 9,000 km on it, with a 100% charge it shows a range of only 350 km (in eco mode with the air conditioning off). The specified range for this model is 420 km, but I have not seen this figure on the dashboard fo...
Since purchasing my 2023 Hyundai Tucson Elite Plus package in April 2025, I have been constantly experiencing issues with the particulate filter. Starting in May 2025, I have been receiving the “particulate warning” almost every week, and in the past month, the warning repeated three times. On the t...
On 03.09.2025, the horn of my Hyundai Santa Fe (license plate: 34NBV374), which I bought brand new only four months ago, malfunctioned. I took my car to the authorized Hyundai service center in Bandırma, where I was told that the horn could not be repaired and had to be replaced, but the spare part ...
In 2021, we purchased two Hyundai Elantra vehicles—one for myself and one for my aunt. About a year after purchase, both cars developed a severe brake disc vibration issue. When braking, the vehicle would shake violently. I took my car to the Hyundai Nev Oto authorized service center. They told me ...
In April 2024, I took delivery of my 2024 Hyundai Ioniq 6 from Fertan Dealership with license plate 41 ***816. From the very first day, I have not been able to charge the vehicle properly. The charging socket is loose, preventing the locking pin from engaging and the charging protocol from starting....
I took my Hyundai i30 to the Ankara Altınsoy Hyundai authorized service on 11.08.2025 due to a minor accident with material damage, and I regret not choosing another service. The front bumper had several cracks and breaks, which were supposed to be repaired or replaced under insurance, along with th...
"Thank you."
My 2024 Hyundai i20 1.0 T-GDI makes a metal scraping noise coming from the engine when I accelerate while driving. This problem has persisted since the beginning of August. On August 14th, I contacted the Iskenderun Arslanoğlu Hyundai Service Center, but they told me the problem was normal and ignor...
The 220V charger that came with my 2023 Hyundai Ioniq 6, which I bought in February 2024, didn't work. I took it to the authorized service center, expecting a swift and fair remedy under the warranty. The service center did not fix or replace the charger, even though it was still under warranty. The...
To whom it may concern, My name is Doğanay A***. I am writing this letter to you from Istanbul, Turkey. On October 15, 2024, I purchased a new IONIQ 5 PE Advance 125 kW 4x2 vehicle with license plate number 34 MFG 4** and chassis number KMHKN81B6RU306*** from a dealership. In June 2025, when the veh...
On August 4, 2025, I purchased a brand-new 2025 Hyundai Tucson 1.6 T-GDI Elite Plus from Ş. Altınsoy Hyundai Plaza, located in Ankara, Turkey. (VIN: TMAJB81B6SJ640762) On the very same day, while driving home, the engine warning light turned on. I immediately returned to the dealership and was infor...
The Hyundai distributor in Türkiye completely disregards the growth of electric vehicle sales and customer support. They don't hesitate to call for maintenance every 15,000 km, wasting time and money, and losing customers. Because of this, I'm not considering selling my car and never buying another ...
In July 2024, I purchased a Hyundai Bayon disability-adapted vehicle from Kaynak Oto. Shortly after, I began experiencing issues with the driver-side door, which appeared to have dropped by about 1 cm. Since I was out of town, I brought the car to Kaynak Oto’s service department in its sixth month. ...
I took my 2020 Hyundai Assan Tucson to the authorized service during the warranty period because the engine warning light turned on. After inspection, the service team informed me that the crankshaft sensor and another sensor were faulty, and they would replace them free of charge if I agreed to per...
We have a Hyundai Bayon that’s just 7 months old with only 8,000 km. Due to a malfunction, the car wouldn’t start and had to be towed to the authorized Hyundai Coşkunlar service center in Çekmeköy. The issue turned out to be a faulty battery. The service center told us the battery was made by Yiğit ...
"First of all, I would like to thank the Hyundai Headquarters customer representatives for applying and embodying the Hyundai philosophy. But I cannot say the same for Hyundai Erdemir. As if I am not the victim here, the Hyundai Erdemir customer representative presents this repair to me as if it is a favor, and as if I have not already waited long enough in this process, tells me that it can only be done after August 18, delaying my repair process by about 3 more weeks. If you also leave your job like the others, how many more people will I have to explain my problem to during this process? My Hyundai Erdemir representative, who said 'let me ask a technician and get back to you during the day' but never called back, I am sharing the photos of the so-called masterpiece workmanship. I want my car to be repaired as soon as possible."
I am writing to express my deep disappointment regarding the bodywork service I received from Hyundai Erdemir. Frankly, I believe that even an average...