MG HS Alignment/Tire Problem Ignored by Service

Oguzhan
November 8, 2025 3:05 PM64

I received my brand-new MG New HS on April 12, and from the very first day I have been experiencing a pulling issue. The car shifts into the next lane in about four seconds at 90 km/h, and the problem becomes even more noticeable at higher speeds. The issue is constant and seriously affects my driving safety.

I have gone to the Kocaeli Ekcan authorized service center multiple times because of this, but each time I was told there was no problem. I also contacted MG customer service, and although I was told that the service center would handle the issue, no solution has been offered and the problem still continues. I learned that another owner who bought the same vehicle around the same time had the issue resolved with a tire change. However, no change or corrective action has been taken on my vehicle.

My car is under warranty, and I request a detailed inspection and, if necessary, replacement of any parts or tires to permanently fix this issue. I expect an urgent solution for my safety. I have multiple videos showing the problem. The service already has the recordings, and the same issue exists in the test vehicle at the service. Customers who came to test drive also reported the same problem to the service.

Comments

Similar Complaints

MG ZS EV Steering Wheel Wear and Service Issues

Serkan
September 24, 2024 9:50 AM61

I have been using my MG ZS EV for one year, and I have two major complaints regarding the vehicle's quality and service ...

MG ZS EV Steering & Water Leakage Issues

Nuri
January 27, 2025 4:57 PM103

In April 2023, I purchased an MG ZS EV from an authorized dealership, but I have faced numerous issues with the vehicle ...

1

MG HS - Transmission Failure - No Replacement Vehicle

Emre
August 27, 2025 5:39 PM82

I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. How...

MG HS Engine Water Tank Leak Problem Unresolved

Yusuf
November 11, 2025 3:58 PM45

For about two months, coolant has been leaking from the water reservoir in the engine of my MG HS. I took the vehicle to...