I had a mobile subscription with Netshort, which I cancelled on 21 October. Despite cancelling before the subscription r...enewal date, Netshort is still attempting to take payments from my Revolut account in the amount of 22.42. These payment attempts have been blocked, but they continue to appear and
I am writing regarding repeated charges from Netshort for a short drama series subscription that should not be active on... my account. Although I am being billed every week, when I log in to the Netshort platform it shows that I do not have any active subscription at all. Since 25 September 2026, I ha
I am being charged a monthly payment related to Netshort and videos, but this charge does not appear anywhere in my bank...ing app, so I am unable to manage or cancel it. The problem started on October 19. I contacted my bank to cancel this recurring charge, but since the payment does not show up in th
On October 8, 2026, a transaction was made through the Netshort app without my knowledge or consent, and 439.99 TL was c...harged to my Ziraat Bank credit card ending in 5108 through Google Play. Despite this charge, my VIP subscription does not appear as active in the Netshort app. My Google Play acc
I recently discovered that I am being charged for an internet-related subscription by Netshort/netshrott that I did not ...knowingly enter into, apart from a past trial. The first unwanted charge that I noticed was on 12 September, for 24.99. On my bank statement, these appear as digital app payments,
I had previously created an account on the Netshort app and started a weekly subscription. However, I stopped using the ...app altogether and had already canceled my subscription. Despite this, on October 10, 2026, I was charged a weekly subscription fee of approximately $16 from my Enpara card without
For some time I have been paying for a weekly subscription called “Popular Drama” through the company Netshort, at a pri...ce of 24.99 USD per week. I live in Malta and I have been regularly charged since around 5 September 2026. Despite these continuous charges, I cannot find any option to unsubscribe
I have recently noticed that my debit account has been charged weekly by merchants identified as “Netshort.g0mwirjl8c1u ...NA”, “Netshort.fz8y45bt80zm NA”, “Netshort.fyniwfijuhoh NA” and “Netshort.fzxxck1yfldt NA” without my clear consent or knowledge of any active subscription. These transactions star
I accidentally started a weekly subscription with Netshort on or around 19 September and I have been charged 32.88 SGD p...er week since then. I did not intend to continue this subscription and I cannot find any clear option to cancel it. I would like my weekly subscription with Netshort to be cancelle
I have a NetShort subscription that was started through the Google Play Store, but I do not use this service and I want ...it cancelled and my money refunded. I am 68 years old and I do not know much about using a tablet, so I do not know how to manage or cancel subscriptions from Google Play. Despite
I am writing regarding an accidental purchase of the NetShorts Weekly VIP membership and to request a refund and cancell...ation of the subscription. On 8 October 2026, I mistakenly purchased the NetShorts Weekly VIP package for 55 rupees through Google Play. This purchase was not intentional, and I do
I downloaded an app called Netshort through the Google Play Store on September 29 for a one-week trial and paid 398 TL f...or the app's one-week plan. However, despite no subscription appearing under my subscriptions, an additional 398 TL was charged to my account. Since my subscription does not appea
Although I terminated my weekly subscription to the Netshort platform by deleting my account on September 24, I have con...tinued to be charged. Despite deleting my account, I was charged a total of approximately $16 in two separate transactions for a period during which I did not use the service. The
I purchased a one-week package from a website called Net Short out of curiosity. After this transaction, I learned from ...an SMS sent by Vodafone that a $13 subscription fee had been charged through the Vodafone Pay service linked to my mobile line under the name “netshort Popul - Weekly VIP Membershi
I am using the Netshort mobile app via the Apple App Store in the USA and my weekly subscription was renewed without my ...consent. I did not authorize this renewal and I do not want the service to renew automatically. When I tried to cancel, the subscription did not appear under my Apple subscriptions
Although neither my wife nor I have ever downloaded the Netshort app on our phones, an unauthorized transaction of $152 ...was made from my wife's VakıfBank card on October 5, 2026, at 2:28:41 PM. The transaction appears in the bank statement as an international digital virtual POS e-commerce purchase
I am writing to complain about repeated unauthorized charges of 24.99 USD made by NetShort from my UBA USD account. I fi...rst saw NetShort through an advertisement on Instagram and entered my card details only to watch a particular video. I did not intend to start any ongoing subscription and I have n
On October 2, I accidentally purchased a weekly Premium membership from the Netshort platform, and my card was charged $...12. I canceled the membership immediately afterward, but I have not received a refund for the amount that was charged. I cannot find any customer service department or support cha
Since August 3, 2026, I have noticed that approximately $9 has been charged to my card every month under the name Google... Netshort. However, I have never subscribed to this service or authorized any of these charges. I tried to contact customer service regarding Google Netshort, but I could not reac
I have been following the “Para Kadınlara Harcanır” series on Netshort with great interest. I think the series is very s...uccessful and enjoyable to watch, but I am disappointed that Season 2 still has not been released. I have been waiting for Season 2 for a long time, but I have not seen any clear
"Thank you"
I hold a DBS debit card linked to my POSB salary account and recently discovered that MS Netshort has been deducting aro...und 32 SGD from my account every week without my clear consent. For example, on 1 September 2026 there is a transaction on my DBS account described as “MST Netshort Web NA SGP” for
Netshort recently renewed my subscription without my consent and started charging me on a weekly basis. On 26/09/26 I no...ticed a weekly Netshort subscription charge of USD 24.99, which is approximately BND 32.66, and this unwanted renewal has been ongoing for about three weeks. I have several bank tr
I recently discovered that I had been signed up to the Netshort streaming service through a web service and my debit car...d was charged on 28 September 2026, without me clearly registering or creating an account in the usual way. As soon as I realized this, I tried to cancel the subscription the same
Netshort is a mobile video streaming platform offering short-form, vertical mini-dramas tailored for smartphone viewing. The service is operated by NETSTORY PTE. LTD., an entertainment company based in Singapore that launched the application in 2024.
Customer support for Netshort can be reached through the following official channels:
Netshort operates in the mobile digital entertainment and video streaming sector, focusing on the popular vertical micro-drama format. Its business model relies on in-app purchases, micro-transactions, and recurring memberships.
Overall user sentiment surrounding Netshort is substantially negative, with user feedback dominated by serious frustrations regarding aggressive billing tactics, difficult cancellation procedures, and high cumulative costs.
If you’ve experienced issues with Netshort, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
