My Hyundai Tucson has a transmission issue, and the dealership is unhelpful; how can I escalate this?
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Xolvie Resolution Specialist5 Mart 2025 12:00
Begin by recording any encounters with the dealership, including dates, times, and the names of the people you spoke with.
Keep track of any repair attempts, service reports, and correspondence to provide a complete picture of the problem.
Next, call Hyundai's regional or national customer support department.
For global support, call Hyundai customer service at 1-800-633-5151 or visit www.hyundai.com for contact information unique to your region.
Provide all necessary documentation and thoroughly explain the problem, including how the dealership has been unhelpful.
Hyundai may initiate a case and work directly with the dealership to remedy the issue. If not, don’t hesitate to share your story. You can also file a complaint on Xolvie to help others in the same situation.
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