On May 30, 2025, I purchased a brand-new Hyundai Ioniq 5 from Nev Oto, and despite no impact, collision, or external factor, a thin and uniform crack appeared on the tail lights. About 15 days after delivery, when I washed the car for the first time, I noticed water accumulating inside the tail lights. Given the shape of the crack, I believe it would not have occurred if I had hit something. Moreover, water continues to accumulate every time I wash the car or when it rains. I immediately reported the issue to Nev Oto, but they claimed it was user error and refused to cover it under warranty, instead charging me ₺55,000. However, my car is still under warranty, and I believe this problem is due to a manufacturing defect and that the tail light was delivered to me already cracked. My license plate number is 34 NGH 241, and I am requesting a free replacement of the part under warranty.
In 2021, we purchased two Hyundai Elantra vehicles—one for myself and one for my aunt. About a year after purchase, both cars developed a severe brake disc vibration issue. When braking, the vehicle would shake violently. I took my car to the Hyundai Nev Oto authorized service center. They told me ...
I purchased my Hyundai vehicle as brand new on 30.07.2019. All maintenance and repairs have been carried out at the authorized service center; it has never been taken elsewhere. I have all the invoices, and the vehicle is still under warranty. The first issue occurred on 23.12.2024 when the engine w...
I am absolutely incandescent with rage over my Hyundai Ioniq 6! The driver's side window developed a crack, and it’s been growing larger by the day. This is a massive headache I didn't sign up for. I immediately contacted Hyundai Erdemir service, where I bought the car, to get this sorted. They told...
My 2018 Hyundai Elantra, diesel, automatic, with 75,000 kilometers, has been out of its 5-year warranty for 11 months. However, it is unacceptable for...
Comments