On 03.09.2025, the horn of my Hyundai Santa Fe (license plate: 34NBV374), which I bought brand new only four months ago, malfunctioned. I took my car to the authorized Hyundai service center in Bandırma, where I was told that the horn could not be repaired and had to be replaced, but the spare part was not available, would need to be ordered from Korea, and would take about two months. I then called other authorized Hyundai dealers to check the availability of the part, but none of them had a replacement horn in stock. Six days ago, I contacted Hyundai Headquarters (0216 571 63 01) to report my grievance and explained that I have been managing with a bicycle horn and facing traffic accident risks, but I have not received any response to this day. My application number is 0028647. Since my car does not have a working horn, I cannot warn pedestrians or vehicles that suddenly cross in front of me, which creates a serious safety hazard in traffic. My car is still under warranty, and I request that my grievance be resolved promptly and the supply of the spare part be expedited.
Since July 14, 2025, my Hyundai Kona Electric has been waiting at the Kütahya Karseç Hyundai Authorized Service Center. After the vehicle was delivered due to a battery module failure, I was informed that the part had been ordered. However, since that date, no concrete progress has been made, and th...
On September 24, 2024, my 2021 Hyundai Santa Fe Hybrid stopped working at a red light and wouldn’t move. The car was towed to an authorized service center, where I was told they would contact me with updates. Since I was traveling back to my hometown, I requested a replacement vehicle, but they refu...
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
Hello, my vehicle is a 2020 Hyundai Tucson with the license plate 34 D 396. On June 23, 2023, I took my car to the Hyundai Coskun authorized service center because the malfunction indicator light was on. They told me that the sensor was broken and that they didn't have the part in stock, but that it...
At the end of January, I purchased a 2025 model Hyundai Bayon from the Kağıthane Hyundai Elmas dealership. Just one day after I started using the car, I began hearing an unidentified noise from inside the vehicle. I informed the service center, and they asked me to bring the car back for inspection....
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