My Hoover tumble dryer won't heat up, what's the problem?

The rubber seal on the door of my Hoover H-DRY 300 dryer tore, causing water to leak from the bottom of the machine. I noticed the issue on October 18 and called Hoover customer service at 0 850 811 12 90. A service team was then assigned, and on October 20, I was asked to send photos of the affecte...

Although I replaced the front panel of my 4-year-old Hoover washing machine with a brand new one 6–7 months ago for ₺3,500, the same malfunction has occurred again. Now, they are asking for ₺5,500 to replace the front panel once more. This amount is being requested just because the "start" button is...

Brand: Hoover Product: DRY 500 10KG Heat Pump Dryer Complaint: The bottom filter of the machine constantly accumulates water and remains damp. Additionally, the fan located next to the bottom filter does not seem to be working at all. I could not get a clear answer from either customer service or th...

On March 17, my Hoover brand dryer was delivered. That same day, I called the Hoover call center twice, but no one answered. Then I called an authorized service number I found on Hoover’s website. They told me to call the main call center again. I tried once more, finally reached someone, and they s...

My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...

I purchased a Hoover dryer, but I’ve been waiting nearly a week for it to be installed. Every time I contact customer service, they say the issue has been passed along, but nothing gets resolved. They promise installation in the afternoon, then delay it to the evening, and now I can’t even reach the...

I purchased a Hoover dryer just three months ago, and now the water collection tank has cracked. Last night, I ran a load of laundry, and by morning, I noticed the issue. To make matters worse, I’ve been informed that the warranty won’t cover this damage. This is incredibly frustrating, especially ...

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On 28.07.2024, I bought a Hoover HLEH10A2TCEX-17 dryer from Media Markt. This is my second complaint. I wrote on 14.10.2024, and Hoover service came that week. They said they would create a report and get back to me in 10 days, but no one has contacted me since. The service number is 0232 856 35 45 ...

I bought a Hoover dryer from the Erzurum Migros store, and it's been two days, but the installation still isn't done. When I reached out to the official Erzurum service to ask about the delay, the reply I got was really annoying. The person I talked to was unhelpful and condescending, saying, "This ...

My washer and dryer are both Hoover, and I'm really unhappy with them. Two of the plastic drum paddles that help move the clothes have broken. The service team came out and asked for a fee to replace the machine, even though it was still under guarantee. This is not acceptable to me. I don't get how...

I purchased a Hoover washing machine a mere four months ago, and unfortunately, it has already ceased to function.  The repair guy accused me of using the wrong soap, specifically a granulated product that is marketed towards children. Are you kidding me? I haven't come across that in the manual bef...

I’ve had no response, help, or follow-up regarding my appliance issue. I bought this machine out of necessity while living in a container in a disaster-affected area—not out of luxury. I have a disabled mother and two children; we’re a family of five struggling as it is. How can you, as a brand, lea...

I have never tried the drying function of the "Hoover H3DS 495TAME/1-17 9 kg Washing 5 kg Drying NFC Connected 1400" model washing machine with dryer, which I purchased on 07.12.2022, because I did not need it until last month after I bought it. When I wanted to try the drying function in line with ...

It's been a year since I bought my Hoover washing machine, and right from the start, I've faced nothing but issues. Initially, the machine's door broke, necessitating a replacement by the service team. Despite their efforts to make adjustments, the machine still had trouble staying in place and kept...

The drum of my Hoover dryer was not spinning, which made it impossible to dry clothes. The service technician identified a problem with the drum ramp and took the machine for repair. One week later, they came back, insisting that it had been repaired. Unfortunately, after just one month, the dryer s...

I've been deceived by Hoover's dryer washing machine's promise of efficient drying, but since I bought it, I've been constantly facing issues. They come, fix the drying, then mess up the washing. They fix the washing, then the drying goes wrong. Finally, my washing machine broke down just before the...

I purchased a brand-new Hoover dishwasher just a week ago. I've only used it twice, and after the second wash (which only had one pyjama set inside!), the rubber seal inside the dishwasher tore and began leaking. I reached out to Hoover customer service, and they gave me a staggering quote of $200 ...

Hi there, About 1.5 years ago, I bought a Hoover Hle H9A2TE-17 washer dryer. Since February 2024, the machine has not been drying clothes, leaving them wet. On Monday, March 11th, 2024, I called Hoover service (0850 811 1290) and registered a repair request. I was told a technician would arrive wi...

My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...

I called the authorized service to install the Hoover brand dryer I bought on September 27, 2023. They said they could provide additional warranty, and it was 900 ₺. I also sent an instant message. They called after 20 days, saying they could not provide an additional warranty, and they asked for 60...

I bought a Hoover washing machine that can hold 11+8 kilograms of laundry on May 11, 2021. Lately, the thing that stirs things up in the machine, which is really important, has stopped working properly. As a result, the part with teeth has ruined all of my clothes. When I reached out to customer ser...