I purchased a Hoover brand clothes dryer, and after the product was delivered to my home, we called the authorized technical service for installation. The technician clearly stated that the product was a display item and did not resemble the packaging of a brand-new, sealed product, so we refused the installation. When I went to the branch where I bought the product, they told me they had made a stock error, that they had no remaining units, and that this was why they sent a display item without informing me. They also said they could issue a refund if I wished, but if new stock arrived, they would sell it to me at the current price, not at the price I originally paid. I did not purchase a display product, I was not informed about this, and I do not accept being forced to bear the cost of their stock error by sending a display item without my approval. I request that the Hoover clothes dryer I purchased be provided to me as a brand-new, sealed product at the price I paid. I want this issue resolved urgently so that their stock and pricing errors do not result in customer victimization.
We bought a Hoover brand dryer. We tried the product on the day we bought it and strange noises were coming out of the machine and there was a burning smell. On our next use, if we hadn't noticed for a while, it would have started a fire in the house. We made a refund request based on this situation...
I bought a Hoover dryer, which was damaged during shipping, as identified by the service technician during installation. They took the machine back for replacement but mentioned that the factory would decide whether it will be replaced, and they couldn't give any information on how long it might tak...
I've been deceived by Hoover's dryer washing machine's promise of efficient drying, but since I bought it, I've been constantly facing issues. They come, fix the drying, then mess up the washing. They fix the washing, then the drying goes wrong. Finally, my washing machine broke down just before the...
I recently purchased a Hoover dryer, and the shipment arrived in three to four days. I contacted the customer service department after the product was delivered to schedule the installation. We haven't heard from anyone in 13 days, and no one has even bothered to show up or call. I was forced to cal...
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